Collinson is a global loyalty and benefits company.
We use our expertise and products to craft customer experiences which enable some of the world’s best known brands to acquire, engage and retain the most demanding and choice-rich customers. In particular, our unique expertise and insight into high earning, frequent travellers allows us to create products and solutions for our clients that inspire greater customer engagement to drive more profitable relationships, enrich their travel experiences, protect what matters and assist in times of need.
While specialising in Financial Services, Travel and Retail, we also support clients in multiple sectors. We have worked with over 90 airlines, 20 hotel groups and more than 600 financial institutions and banks, with clients including Accor Hotels, Air France KLM, American Express, British Airways, Cathay Pacific, Diners Club, Mandarin Oriental, Mastercard, Radisson Hotel Group, Sephora, Visa and Vhi.
We take our 30 years’ experience working with these kinds of household names in over 170 countries, and help our clients to deliver the smarter experiences it takes to differentiate their propositions, and help them win deeper devotion with their customers.
Collinson is a privately-owned entrepreneurial business with 2,000 passionate people working in 20 locations worldwide. Our solutions include Priority Pass, the world’s best known airport experiences programme, while we are also the trusted partner behind many of the leading financial services, airline and hotel brand’s reward programmes and loyalty initiatives.
Role Purpose
We’re on the hunt for an Engineering Manager who’s passionate about building great teams, shipping products fast, and fostering an inspiring engineering culture. You’ll be the kind of person who loves to see engineers grow, removes obstacles before they become problems, and knows that the best teams deliver not because of deadlines, but because they’re truly engaged in what they’re building.
You’ll bring a strong technical background—having been a software engineer yourself—so you get how engineers think, and how to help them thrive. You believe in iterating fast, learning from failure, and building scalable, maintainable systems without getting bogged down in bureaucracy.
This is more than just managing people; you’ll be a key figure in our product and delivery processes, helping refine new features and functionality, taking point on our adoption of BDD across the engineering team, and supporting our scrum teams in moving quickly while not forgetting the excellent technical standard and necessary compliance alignment our customers expect of us. You’ll be accountable for the technical and delivery outcomes of your teams and will support around 20-30 software engineers.
If you’re excited by the idea of leading talented software engineers in an environment where autonomy, experimentation, and getting products to market quickly are the norm, then we’d love to hear from you.
Responsibilities
1. Lead, mentor, and support a team of globally located software engineers—helping them grow, develop, and do their best work.
2. Create an environment where engineers are empowered, engaged, and genuinely love what they do.
3. Foster a culture of continuous learning and technical excellence—where engineers aren’t just delivering, they’re levelling up.
4. Drive hiring, ensuring we attract and retain top-tier engineering talent who thrive in a high-impact environment.
5. Work with Product, Delivery, and other Engineering leaders to ensure the team is focused on the right things.
6. Help teams prioritise ruthlessly, so we’re delivering real value—not just completing tickets.
7. Cut through blockers, eliminate unnecessary complexity, and create an environment where teams can ship at speed.
8. Champion a fail-fast, learn-fast mindset—experimentation, rapid iteration, and pragmatic decision-making.
9. Making sure our engineering team feel at home at Collinson being themselves, unashamed of who they are or what makes them unique.
10. Feel at home working across a range of systems and technologies, excited by the diversity of our product portfolio.
11. Support our engineers in refinement sessions, stand-ups, and retrospectives, making sure teams are always learning and moving forward in a progressive way.
12. Help shape our approach to modern software engineering—automation, testing, cloud-native architectures, and is excited about really maximising the possibilities of AI in our working lives.
13. Be a voice for engineering best practices, while staying practical and always remembering our customers.
Required Skills
1. Hands-on experience as a software engineer before moving into leadership—you understand the craft.
2. A strong track record of leading, mentoring, and growing engineering teams.
3. Experience in hiring and retaining world-class engineers.
4. A passion for modern software engineering—cloud, automation, testing strategies, and continuous delivery.
5. A natural ability to remove barriers, cut through noise, and create clarity so teams can do their best work.
6. A mindset that values learning, experimentation, and adaptability over rigid processes.
7. Experience with AWS and Typescript would be great to have as well.
Interview Process
We want our process to be fair and transparent, so it’s only right that we tell you what the various interview stages are:
Stage 1 – Well do a screener call with our recruitment team, where you can learn a bit more about Collinson, our values and we can confirm what you’re looking for in a new role.
Stage 2 – Well do a short call with the VP of Software Engineering for around 30 minutes, who will tell you more about the team, our projects and ask questions about your career history and suitability for the role.
Stage 3 – This is final and main stage, where we’ll meet you for around 2 hours, and you’ll get to spend time with different members of the engineering team (including a Principal Engineer, a Senior Engineer, and representatives from our Product and Delivery teams). We’ll do three short panel interviews (around 30 minutes each) and we’ll have time for questions you might have at the end.
If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com.
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