Independent Living Housing Officer
Milton Keynes and Daventry
£31,500 per annum plus car allowance (Pro rata)
Permanent
Full time (30 hours per week)
Are you an enthusiastic and driven individual with a proven ability to deliver exceptional customer service in a supported housing environment? Do you possess a strong commitment to empowering individuals to lead independent lives within their communities? If you answered yes, we have an exciting opportunity for you!
We are seeking a self-motivated Specialist Housing Manager to oversee two Independent Living Schemes in Daventry and Milton Keynes. This role is pivotal in creating a welcoming and inclusive environment for our residents. Working 30 hours per week, we offer flexible arrangements from Monday to Friday. A full driving license and access to your own vehicle is essential for this position.
What You Will Be Doing:
* Lead the effective housing management of two Independent Living Schemes, ensuring a high standard of service delivery.
* Conduct assessments to understand the housing and support needs of prospective and current customers, enabling successful tenancy sustainment.
* Manage scheme budgets and develop actionable plans to meet service objectives.
* Collaborate with external agencies to enhance the support provided to our customers.
* Address housing-related issues including rent arrears, antisocial behaviour, safeguarding, and maintenance.
* Ensure compliance with health and safety regulations and oversee facility maintenance.
We'd Love to Meet Someone With:
* A genuine passion for supporting others, demonstrating empathy and compassion.
* Knowledge and understanding of housing management and tenancy issues (training provided for outstanding candidates without specific experience).
* Familiarity with professional boundaries, safeguarding principles, and managing antisocial behaviour.
* Strong experience in providing person-centred support, particularly for individuals with complex needs.
* Excellent communication skills, both verbal and written, along with strong IT literacy.
* Confidence to work independently, with effective risk assessment and support planning capabilities.
* Exceptional organisational skills, with the ability to manage a busy and diverse workload.
What We Offer You:
* A competitive salary of £31,500 (30 hours needs to be prorated).
* A car allowance of £2,000.
* 28 days of holiday PLUS Bank Holidays.
* A generous contributory pension scheme.
* Private health care and free life assurance.
* Access to a comprehensive suite of wellbeing services and tools, including a digital gym.
* Opportunities for professional development and learning.
* Discounted gym membership and retail discount scheme.
Please note, the successful candidate will be required to complete an enhanced DBS application.
Closing date: 12th February 2025
Interview date: To be confirmed
We reserve the right to close this recruitment if we receive a suitable number of applications. We encourage you to apply as soon as possible.
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