Italian Speaking Customer Service Representative
* Ref: 2784
* Permanent
* Nottingham
Italian Speaking Customer Service Representative
£24,000
Nottingham (hybrid)
Hours: 36.25 M-F 8 am – 4 pm
Harper Recruitment Group is working in partnership with a Global company who are looking for an Italian Speaking Customer Service Representative to support their wholesale and retail customers.
What will the role involve?
* Responding to customer queries regarding orders via email and telephone
* Processing orders & entering details into in-house systems
* Supporting with delivery queries
* Managing returns and refunds
* Liaising with and coordinating couriers
* Authorising credit notes strictly following company guidelines
* Producing correspondence and confirmation via email
* Demonstrating and developing knowledge of product lines
* Other administrative or customer service tasks to support the wider teams
Who are we looking for?
* Fully fluent in Italian and English
* Able to take on product knowledge
* Experience using Microsoft Excel including formulas and tables
What’s in it for you?
* Supportive and diverse company culture
* Hybrid working – 2 days in the Nottingham office
* Casual dress code
* Development opportunity in a global company
Apply NOW to avoid disappointment! Due to the large volume of applications we receive, we are unfortunately unable to contact all candidates. If you have not heard from a Consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.
#J-18808-Ljbffr