The Role Modern Apprentice Hire Desk Administrator:\n\nWe are excited to offer an excellent opportunity for the right candidate to join our JP Rentals Team. Under the supervision of the Depot/Rentals Manager, you will gain hands-on experience, training, and support to achieve a Modern Apprenticeship (SCQF Level 6) in Business & Administration. This 12-month apprenticeship is designed to provide valuable administrative support to the day-to-day operations of the Depot while also helping you develop essential skills in business and customer service. Customer Service: Develop the skills to confidently handle customer queries, prioritising communications based on urgency and escalating when necessary.\n\nProduct Knowledge: Learn about our Rentals Fleet and accessories, enabling you to convert customer enquiries into profitable hires.\n\nFleet Operations Support: Assist with the collection, delivery, and movement of rental fleet, gaining insight into fleet logistics and management.\n\nCustomer Relationship Management: Build and maintain strong relationships with customers, resolving any issues related to hires professionally and efficiently.\n\nTeam Collaboration: Youâll have the opportunity to learn from others while contributing to the success of the team.\n\nHire Processes: Learn and ensure adherence to the company's hire and off-hire procedures, ensuring smooth operations for all rentals.\n\nHealth & Safety Compliance: Gain a clear understanding of health and safety legislation, and how it impacts the work environment.\n\nRecord Management: Learn how to manage both electronic and manual records, including filing and archiving, to ensure the smooth running of operations.\n\nAdditional Duties: Support the Depot/Rentals Manager with any tasks as required, contributing to the overall success of the team.\n\nThroughout your apprenticeship, you will receive continuous support, feedback, and coaching from our experienced team members. Regular monitoring of both on-the-job and theoretical learning will help you progress and succeed in your role We are looking for our new apprentice to have the following :\nA keen interest in the administrative function of a business and a passion for developing key business skills.\nA drive for personal development and a willingness to grow professionally through hands-on experience and training.\nA genuine enthusiasm for delivering excellent service to our customers, ensuring their needs are met with professionalism and efficiency.\nDedication to committing to the theoretical work required for the apprenticeship alongside on-the-job learning.\nConfidence with interpersonal communication, ensuring smooth interactions with colleagues and customers.\nA strong attention to detail and accuracy, ensuring all administrative tasks are completed to a high standard.\nThe ability to work effectively as part of a team with a positive, can-do attitude.\nAn understanding of the importance of organising, prioritising, and time managing tasks effectively, with the ability to handle multiple responsibilities at once