We strive to be the best. To us this means we set big goals, rise to achieve them, and win as a team. At Otis, we move the world forward and our people the most important asset. We are now looking to recruit a talented and ambitious individual to lead our Repair business across London. As a Repair Manager, you will: Develop and manage a plan to deliver on monthly targets in line with Company repair processes Ensure works surveys are carried out in a timely manner and plan activities with customer representatives Optimise opportunities for additions to contract with regard to cost and time Ensure work is carried out to a high standard to customers’ satisfaction Identify opportunities for field and process efficiency by regularly monitoring and reviewing KPIs, material spend and labour hours Ensure monthly margin, volume and efficiency targets are achieved on repair works Provide accurate forecasting using the monthly repair planner Recruit, manage and lead the Repair team in order to improve overall performance levels and develop necessary talent Assess team’s skills and drive improvement to close skill gaps What’s on offer for you; A highly competitive salary, car policy and bonus scheme along. Market leading pension, with options to increase employee contributions. 25 days holiday plus, bank with the opportunity to buy more at the start of each year. Benefits central, providing discount and money back of various retail partners. Investment in you, with the opportunity to utilise our employee scholarship programme, along with the chance to be part of a business that will put you at the heart of what we do. To be successful in this role you will: Be a Lift Industry Professional with a strong technical and repair background Demonstrate the ability to over-perform and show the leadership skills required to develop the repair team Have a strong commercial awareness and have a solid understanding of P&L Be able to demonstrate a background in strong planning, forecasting and project experience Have a track record in have successfully managing field-based engineers