The Company
A reputable optician practice in Coventry is seeking a dedicated Optical Assistant to join their team. This role offers an opportunity to work in a relaxed environment with a focus on exceptional customer service and eye care.
The Position
The successful candidate will be a friendly, customer-focused individual with a passion for delivering exceptional service. They should have excellent communication skills, a professional yet approachable manner, and the ability to build strong relationships with both customers and colleagues
The Location
The best location for the Optical Assistant to be based would be Coventry and surrounding areas.
Why Should You Apply?
* Competitive salary ranging from £20,000 to £25,000, depending on experience.
* Performance-based bonus structure and access to a pension scheme.
* Flexible weekend scheduling with no required work on Sundays or bank holidays.
* No late-night shifts, promoting a healthy work-life balance.
Key responsibilities:
* Greet and assist customers in selecting suitable frames and lenses, ensuring a personalised experience.
* Perform basic optical measurements and adjustments to ensure optimal fit and comfort.
* Support optometrists during eye examinations by conducting pre-screening tests and preparing examination rooms.
* Handle administrative tasks, including scheduling appointments, managing patient records, and processing payments.
* Maintain and organize product displays, ensuring the availability of necessary optical products.
* Provide aftercare services, such as frame adjustments and minor repairs, to enhance customer satisfaction.
Requirements:
* Previous experience in an optical or retail environment is desirable but not essential, as full training can be provided. Confidence in assisting customers with frame and lens selections, offering honest and helpful advice. Strong organizational skills and the ability to multitask effectively
If you are interested then please contact our Consultant, on 02045489317 OR rebecca.h@vivid-optical.co.uk - she will answer any questions and provide all details needed.
Recommendations / Refer a Friend
Vivid Optical are working in partnership on this vacancy. If you are not interested but know someone who would be perfect for such a job, then we can offer up to £500 for each successful recommendation.