Job title: Project Manager
We're partnered with one of the UK's top-performing connectivity businesses. They are offering an exciting opportunity for a new Project Manager to join their team during a period of significant growth. This role involves managing projects for a broad range of customers, delivering connectivity-based solutions across LAN, WiFi, WAN, Security, or a combination of all these technologies.
Responsibilities:
* Owning Projects: Responsible for project’s success, ensuring projects are delivered on-time and within budget.
* Collaborating: Building a good rapport with the Delivery, Sales, Solution Architects & Engineering teams.
* Keeping Customers Happy: Managing customers’ expectations and keeping the customer up to date.
* Problem Solving: Knowing how to deal with setbacks, issues & challenges and communicate a path forward to those involved.
* Building Trust: Make project recommendations, not be afraid to challenge if you see a better way.
* Understand the products & Services: You don’t need to be technical but take the time to understand basic concepts.
* Leading Project Meetings: Host project kick-offs & workshops bringing everyone involved together whether that be in person or over Teams.
* Documentation: Build project plans based on customer objectives and Statement of Works produced by Sales & Solution Architects.
* Supporting Transitioning: Making the sure the Service Desk knows how to support the customer as part of transitioning.
Skills:
* Strong relationship management skills.
* Great communication skills.
* Intermediate Excel skills.
* Excellent analytical skills.
* A high level of organisational and planning skills.
* A detail-oriented, proactive, self-starter approach, with a positive, willing attitude.
* Knowledge of PM software tools, for example, MS Project, Monday.com, Trello or Smartsheet.
* Excellent oral and written communication skills.
* A passion for service improvement.
Experience:
* Minimum of 5 years’ experience as a Project Manager in an IT Service Provider business.
* Prince 2 qualified or any other recognised project / programme management qualification.
* Minimum 5 years consecutive UK address (SC clearance required).
* Experience working in a fast paced SME environment.
The package:
Competitive salary (£55-65K subject to experience)
20% Performance related bonus
️ 25 days holiday increasing with length of service + bank holidays
Enhanced pension
Enhanced family friendly leave and pay
✔️ Income Protection
Private medical
️ Life Assurance
Location:
Hybrid - West Midlands. 1 days per week in the office.