-Full Time, Permanent, Hybrid Role
-Job Brief
This is a unique opportunity to join a founder-led insurtech start-up, where we are seeking a highly motivated and skilled Deputy Head of Operations. The successful candidate will play a crucial role in supporting the Head of Operations in overseeing the day-to-day functions of the claims management department.
You will play a crucial role in setting and monitoring key performance indicators, ensuring compliance with regulatory requirements, and driving operational efficiency.
Responsibilities:
1. Support the Head of Operations in managing the claims department.
2. Develop and implement operational policies and procedures.
3. Monitor performance metrics and report on department efficiency.
4. Ensure compliance with industry regulations.
5. Collaborate with other departments to enhance service delivery.
Qualifications:
1. Bachelor's degree in Business Administration or related field.
2. 5+ years of experience in operations management, preferably in the insurance sector.
3. Strong analytical and problem-solving skills.
4. Excellent communication and leadership abilities.
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