Service Advisors Needed in Blackburn
* Location: Blackburn
* Working Hours: 8:00 AM - 6:00 PM, Monday to Friday. 1 in 4 Saturdays (mornings only) 47.5 hours per week including the Saturdays.
* Salary: £28,000-£32,000 + uncapped commission and bonus scheme.
Our client, a prestigious dealership in Blackburn, is currently seeking two experienced Service Advisors and one Senior Service Advisor to join their expanding team. This is an exciting opportunity to work in a dynamic and rewarding environment, where employees are supported and valued.
Key Responsibilities of a Service Advisor with Our Client:
* Provide excellent customer service, ensuring clients are kept informed about their vehicles service or repair status
* Coordinate vehicle services and repairs, liaising with the workshop team
* Manage and process customer bookings, accurately inputting information into the system
* Advise customers on any required repairs or maintenance
* Handle queries, complaints, and customer requests professionally
* Work towards achieving set sales targets and key performance indicators
* Maintain accurate records of all customer interactions
What Were Looking For:
1. Previous experience as a Service Advisor in a dealership or automotive environment
2. Strong communication and organisational skills
3. Customer-focused approach with ...