Overview
Looking to TRADE up to a better opportunity?
R.Poust has an exciting opportunity for a Customer Service Representative. We're looking for someone who loves helping people and wants to be part of improving lives every day.
Who We Are?
We’re committed to the customer experience and ensure we focus on our employee experience just as heavily. Our goal is to create a positive impact throughout our area and need great team members like you to help us do that!
Part Time & Full Time Position Available
Why join THIS team?
* Medical, Prescription, Dental, Vision
* Disability & Term Life Insurance
* Matching 401k benefits
* On-going training & development, & growth opportunities
* Paid Holidays
* Paid Time Off (PTO)
What you will do:
* In-bound/outbound calls
* Booking in-bound calls, emails to customers
* Selling products and services to existing customers
* Handle calls from overflow
* Scheduling maintenance calls to customers, making 100+ calls a day.
What you bring:
* 2+ years of customer service
* 2+ years of call center experience, preferred
* 2+ years of office experience
* Strong attention to detail
* Conscientious, team player
* Honesty, integrity, quality craftsmanship, and a good attitude
* Flexible availability, reliable transportation
* Computer/software knowledge a plus
Location: Sparta, NJ
Responsibilities
What you will do:
* Call customers from prior day for quality check
* Call maintenance customers and schedule visits
* Call on customer list to offer promotions
* Follow up on reviews positive and negative
* General inbound customer service
What you bring:
* Previous customer service experience
* Strong attention to detail
* Conscientious, team player
* Honesty, integrity, quality craftsmanship, and a good attitude
* Clear background check and drug screen
Qualifications
Who WE Are:
We are a family-owned and operated company, with a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.
We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck!
If this sounds like something you would like to join for a long-term career move, apply today!
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