Job Title: Office Administrator
Company: InterSend Ltd
Reporting To: Distribution and Fulfilment Manager
Job Type: Permanent
Role Overview:
InterSend Ltd is seeking an Office Administrator to help with the efficient day-to-day operations of our warehousing activities. The role is crucial to ensuring the smooth execution of our logistical processes, from managing orders to liaising with couriers and suppliers. You will support the administration and coordination efforts that contribute to our company’s operational excellence and client satisfaction.
Key Responsibilities:
1. Assist the Line Manager with daily planning and administration.
2. Manage orders using our warehouse management system (WMS), ensuring all required documentation is available.
3. Maintain the back-end functions of our WMS, including back-order management, client account setup, product management, and error resolution.
4. Coordinate with couriers and haulage partners to manage deliveries, collections, and claims for lost or damaged shipments.
5. Provide support with shipping quotes and pricing queries.
6. Handle telephone and email inquiries from clients and third parties.
7. Ensure adequate warehouse supplies and stationery by managing orders and receipts.
Core Competencies:
1. Strong planning and organizational skills with the ability to prioritize tasks.
2. High attention to detail.
3. Excellent communication skills with the ability to adapt to different audiences.
4. Proficient IT and administrative skills.
5. A customer service mindset with a problem-solving approach.
6. Ability to work with energy and determination.
7. Strong sense of responsibility and ownership over tasks.
If you have a passion for logistics, excellent organisational skills, and a desire to contribute to a dynamic and growing business, we’d love to hear from you!
Apply today to join InterSend Ltd by submitting your CV by email to HR@inter-media.co.uk
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