Join a dynamic team in a thriving café environment within the contract catering industry. This company prides themselves on delivering high-quality, fresh, and innovative food services to there clients. We are looking for an enthusiastic and experienced Café Manager to lead our café team to excellence.
Key Responsibilities:
* Operational Management: Oversee day-to-day operations of the café, ensuring smooth and efficient service delivery.
* Team Leadership: Lead, train, and motivate a team of baristas, kitchen staff, and servers, fostering a positive and productive work environment.
* Customer Service: Maintain high standards of customer service, ensuring a welcoming atmosphere and consistently high customer satisfaction.
* Financial Management: Manage the café's budget, control costs, and maximize profitability. Monitor stock levels, place orders, and manage supplier relationships.
* Menu Development: Work with the head chef to develop and update the menu, ensuring it meets client expectations and current food trends.
* Health & Safety Compliance: Ensure all health and safety regulations, food hygiene standards, and company policies are adhered to.
* Client Liaison: Maintain strong relationships with clients, ensuring their needs are met and expectations exceeded.
* Event Management: Plan and execute café-related events, promotions, and special offers to attract and retain customers.
Qualifications & Experience:
* Proven experience as a Café Manager or in a similar role within contract catering or high Street
* Strong leadership skills with the ability to manage and inspire a team.
* Excellent customer service skills with a focus on creating a positive customer experience.
* Solid financial acumen with experience in budget management and cost control.
* Good understanding of food hygiene, health, and safety regulations.
* Passionate about food and drink, with a keen interest in current trends.
* Strong organizational and multitasking abilities.
What We Offer:
* Great staff training
* Opportunities for career development and progression within a growing company.
* A vibrant and supportive work environment.
* Employee discounts on food and beverages.
* Monday to Friday
Kellan Group (including all of our brands, Berkeley Scott, RK and Quantica) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our websites
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