Referral Administrator - Bristol Veterinary Specialists (BVS)
Practice Site:
1. Bristol Veterinary Specialists (BVS)
Bristol Veterinary Specialists (BVS)
Bristol Veterinary Specialists is a new multidisciplinary Referral Hospital in Avonmouth Bristol and we are looking for an Administrator to join our friendly team.
We are looking for an experienced all-rounder to cover areas of pet insurance claims, debt, banking and to provide occasional cover on our customer service/reception teams.
Location: Bristol Vet Specialists Referral Hospital
Contract: Permanent
Hours: 40 hours per week
About Bristol Vet Specialists:
Take a look at the practice here :
About the role:
Some of the day-to-day duties of the role will include:
2. Responding to queries via phone, email and in person
3. Banking and daily payment reconciliation
4. Dealing with incoming and outgoing post
5. Processing pet insurance claims
6. Debt chasing/processing
7. Occasional Reception cover when needed
What we're looking for in our new Referral Administrator:
8. An excellent communicator with strong empathy
9. Excellent customer service skills and experience in dealing with members of the public
10. A positive attitude and excellent teamwork skills
11. Proficiency in Microsoft Office and other database management and operating systems
12. High attention to detail and the ability to multitask
13. Ability to work under pressure and in a fast-paced hospital environment
14. Previous experience in a veterinary or financial role would be beneficial
What we can offer you:
We know that benefits are key and that your personal benefits priorities will differ from others, so