Job Description
Would you like to join a world leader in their field in the personal care manufacturing space?
Are you a quality/QA professional within the FMCG industries?
Knowledge of working to GMP and managing QMS?
Then read on, this role could be for you...
The company
A global leader in wet wipe manufacturing across personal care, cosmetic, baby care and household portfolios. With UK sites based in North Wales and Wigan, they have a work force known to have excellent staff retention rates and long term service.
The role
Joining an immediate team of 5 and reporting into the Quality Director, you will be responsible for monitoring, operating, driving compliance to, and reporting on, the effectiveness of the company Quality Management System (QMS)
* Maintenance and control of all quality system documentation
* Generation of Group level documentation such as Procedures and Work instructions.
* Generation of appropriate and accurate complaint responses within defined timeframes
* Collation of customer opinions and feedback using a multichannel approach – social media, online product reviews etc.
* Generation of quality data with basic level of analysis to provide the business with a basis from which to create improvement programs.
* Maintain customer portal systems and customer specification databases.
* Work with Harford data to support complaint responses and highlight trends and areas for improvement.
* CAPA logging, progress reporting and verification checks
* Manage QMS change control and participate in Product Specification Change control.
* Carry out Internal Audits of the QMS
The qualifications and experience needed
* Previous experience within QA and quality management systems
* Experience from an FMCG manufacturing background
* Working knowledge of GMP, BRC and ISO standards
* Experience of root cause analysis and devising suitable CAPA plans.
* Auditing experience in an FMCG environment
The terms and benefits
* Salary – between £30k - £35K per annum (Dependent on experience)
* Hours of work: 9-5 Monday – Friday (with some flexibility)
* Location – based at Flint with occasional travel to Wigan site
* Bonus (not guaranteed)
* Pension –Employee 5% Company 5% (this increases to 7% in 4th year of employment and 9% in the 5th)
* Holidays – First year 23 days, second year 24 days fifth year 25 days (plus bank holidays)
* Life Assurance - cover equal to x1 basic annual pay. After 5 years this will increase to three times annual salary.
* Comprehensive Health & Wellbeing support, including an App encouraging physical activity & Mindfulness in return for vouchers which can be exchanged at a number of large retailers