Sales Support Administrator
£30,000 to £35,000 (Depending on experience)
Southeast London – Onsite
The Company
A mission led, B Corp certified FMCG brand challenging the household goods category with a range of products that not only work as well as their competitors but remain focused on sustainability and being eco-friendly. The brand remains founder led and supplies into nationwide retailers, via Amazon, and their own D2C platform.
What’s on offer?
* 25 days holiday + BH
* Product packages
* Discount on products
* Opportunities for personal growth within an expanding brand
What will you do as a Sales Support Administrator?
* Liaise with the 3PL partners, ensuring orders are sent OTIF
* Work closely with the warehouse to ensure any problems are addressed prior to shipping
* Manage the process from initial order to dispatch and aftersales support
* Process UK wholesaler and retailer orders accurately onto the system
* Deal with stock issues, back orders and work closely with supply chain
* Customer invoicing, CRM management and credit refunds
* Build strong relationships with B2B partners
What do you need as a Sales Support Administrator?
* Sales order processing experience, within FMCG essential
* Happy to be onsite in Southeast London 5 days a week
* Previous experience using ERP systems ( Ideally Unleashed )
* Understands the supply chain and the end-to-end cycle
* Ability to build lasting relationships, goes above and beyond for customers
* Proficient in Excel, PowerPoint, and Word
Job ID: 8925
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