About us!
Bournemouth East Collaborative Primary Care Network (PCN), situated on the stunning Dorset South Coast, comprises four like-minded practices working together in East Bournemouth, with a strong reputation on quality improvement and investing in its employees. The PCN serves a population of approximately 53,000 patients with a diverse demographic.
Practices part of the PCN are:
* Shelley Manor Medical Centre and Holdenhurst Road
* Littledown Surgery
* Beaufort Road Surgery
* Southbourne Surgery
The PCN is committed to developing, supporting and sustaining a diverse workforce, representative of the community it serves. By working together with our different Network teams, we use our combined skills to provide a service that is joined-up, holistic, proactive and personal for the patient.
We are lucky that all our practices are located close to the sea and open green spaces, with excellent transport links, schools, places of interest for the whole family and an abundance of restaurants and bars.
Our Network teams include:
* Enhanced Care Visiting team for frail housebound patients and those in care homes.
* BEC Urgent Care Treatment Centre working out of the Treatment Centre at Shelley Manor Medical Centre.
* First Contact Physiotherapy Practitioner service.
* Digital Lead, Digital Care Coordinator, Digital Champions.
* Pharmacy team comprising of Clinical Pharmacists, Pharmacy Technicians and Care Co-ordinator.
* Mental Health practitioners.
* Health & Wellbeing Coaches and Social Prescribers within Help & Care team.
BEC PCN are seeking an enthusiastic, highly motivated and experienced HR Manager to work in the PCN Management office located at Shelley Manor Medical Centre, Bournemouth BH5 1LX, but working across the PCN sites.
The HR Manager will be overseeing department functions and managing employees. To be well-versed in each of the human resources disciplines – compensation and benefits, training and development, employee relations, and recruitment and selection.
This is a permanent, part time contract working between 15-20 hours per week, working pattern to be agreed.
Flexibility is required to attend monthly meetings on Wednesdays that start at 8am and attend Board meetings. Hours can be flexed on these weeks.
Salary: £30,000 - £35,000 FTE, depending on experience.
This role will require a Standard DBS Clearance. Should you have this certificate as part of the DBS subscription service, we would be happy to accept this providing the original is shown. Otherwise, you will be expected to complete a new application.
The HR Manager will be accountable for:
* Bright HR (HR Management system) - ongoing responsibility for PCN employees annual leave allocations and ensuring other information is up to date.
* Successful and accurate completion of the PCN payroll each month.
* Responsibility for PCN Ltd Company employee – changes in T&Cs, pension issues, HR files, employment contracts, Employee Handbook and HR policies and procedures.
* Act as link for Apprenticeship programme as required.
* Completion of monthly NWRS submission for the PCN.
* Training including the monitoring of Nurse Training budget, submission if required.
* Lead for PCN training (including online), including organising training as necessary.
* Lead for PCN staff wellbeing.
Main purpose:
The HR Manager will have extensive generalist experience but will be able to focus attention on recruitment, employee relations, coaching senior managers, reviewing and changing policies and processes.
Advise managers appropriately and within the law in respect of all employment issues thus ensuring the organisation’s legal compliance and the application of good practice.
Keep legislative knowledge up to date and assess impact on organisation making recommendations for implementation.
Duties and responsibilities (this list is not exhaustive):
* To help deliver the PCN strategy, working closely with the Network Director, the Clinical leadership, Board of Directors and Partners, to ensure HR supports the strategic direction for BEC PCN.
* To be comfortable belonging to an organisation which is evolving quickly. It is essential that the role holder is able to work at pace with ever changing priorities, who not only has flexibility of thinking but is agile between all HR disciplines.
* To ensure Employee Handbook and Contracts of Employment are kept up to date and regularly reviewed in light of legislative changes.
* Support the management team across the business as the lead HR.
* Ensure that a full and comprehensive induction is provided for all staff joining the organisation.
* Ensure appropriately skilled staff are recruited to BEC and CQC requirements, and that recruitment, appraisal and disciplinary procedures are adhered to in line with the Equal Opportunities Policy.
* Ensure onboarding to include employment references and DBS are completed in timely manner.
* Ensure timely completion of staff appraisals before end of probation period and annually thereafter.
* Assist Senior Managers with reviewing appraisals and ensure any actions are monitored and followed up.
* Ensure employee relations are managed effectively throughout the organisation and all employees are dealt with fairly and consistently.
* Provide appropriate professional advice to managers and staff when needed.
* Oversee and ensure compliance with all HR processes and systems. This includes recruitment and vetting, contracts and offers, induction and on-boarding, employee relations and exits. Ensuring best practice and continuous improvement at all times in these areas.
* Lead on the management of effective procedures for dealing with discipline and grievance matters.
* Ensure the company complies with GDPR in matters relating to employee records.
* Assist in implementing policies and procedures that will minimise periods of absence other than annual leave.
* To lead investigations with grievance, disciplinary and sickness issues when requested.
* Assist Senior Managers with monitoring absence trends and support managers in dealing with individual cases.
* Promote development at all levels, with the result that all employees are truly motivated and feel valued through the PCN Wellbeing program.
* Able to work autonomously and as part of a team.
Skills and Experience - what we need from you:
Essential
* Educated to high standard of GCSE in Maths, English language and to at least Level 5 CIPD.
* Strong communication in English, both written and spoken.
* Strong IT skills in MS Word, Excel and Outlook.
* Proven experience in an HR role or a role with HR elements with strong understanding of HR best practices.
* Ability to manage multiple tasks efficiently while maintaining attention to detail.
* Has knowledge and experience of HR administration.
* Experience of producing policies and procedures in line with current employment legislation.
* Experience of dealing with difficult and sensitive situations in a diplomatic and professional manner.
* Professional approach, credible, and comfortable in dealing with all levels of management.
* Empathic communicator, able to see things from the other person's point of view.
* Ability to solve problems and use initiative.
* Have tact, diplomacy and a sense of humour!
* Able to work autonomously and as part of a team.
* Self-driven, results-oriented with a positive outlook and a clear focus on high quality.
* Able to get on with others and be a team-player.
* Ability to present HR reports to senior management in meetings.
* Able to demonstrate enthusiasm and professionalism.
* Be able to demonstrate commitment to equal opportunities and diversity.
Desirable
* Member of CIPD (Chartered Institute of Personnel and Development) at Associate level or higher.
* Has knowledge and experience of Bright HR.
* Has knowledge and experience of Teamnet.
* Has payroll experience.
Communication and Relationship skills
* Establishes and maintains excellent communication, with colleagues at all times.
* Demonstrates an ability to work autonomously across the PCN localities, when required and is aware of professional boundaries, roles, and responsibilities.
* Empathic communicator, able to see things from the other person's point of view.
* Have tact, diplomacy and a sense of humour!
* Able to get on with others and be a team-player.
* Ability to present HR issues to senior management in meetings.
* Exhibits standards of personal and professional conduct, always.
* Understands the needs for maintaining confidentiality and handling sensitive information.
* To ensure up to date written and electronic records are maintained in accordance with professionals’ standards, GDPR and are used for the purpose intended.
* Participate in PCN and team meetings as and when appropriate.
* Will have experience working as part of a team and will have the ability to liaise with colleagues at all levels.
* Must have a friendly disposition, flexible approach and be adaptable to change.
* Be able to adapt and work in a fast-paced environment, therefore it is essential to be a fast learner, confident and competent using IT software.
* Effective written and verbal communication and presentation skills.
* Professional approach, credible, and comfortable in dealing with all levels of management.
* Promote a supportive team environment and provide clear direction and guidance to direct reports including setting objectives, providing constructive feedback, coaching, professional development and training.
Equality & Diversity
Demonstrates knowledge and understanding of equality of opportunity and diversity, taking into account and being aware of how individual actions contribute to and make a difference to the equality agenda.
The PCN is a friendly, flexible, forward thinking and a supportive Network.
Benefits include:
* Working with a friendly, encouraging, and supportive team.
* CPD training courses.
* Up to 25 days annual leave plus Bank Holidays.
* Free parking on site.
* Access to health service discounts online (Blue Light Card), where well-known brands offer discounts to NHS employees.
* NHS Pension Scheme.
* Employee Assistance Programme.
* Free flu jabs.
* Enhanced sick pay (after qualifying period).
* Network events.
* Dedicated support for health and wellbeing for all PCN staff.
* Staff friendly policies to support work-life balance.
* Cycle to work scheme (after successful probationary period).
* Staff events/functions.
Equal opportunity
Bournemouth East Collaborative PCN is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, marriage or civil partnership status, gender, gender expression or gender identity, disability, race or ethnicity, religion or belief, sexual orientation or veteran status.
Immigration Act 2016
All applicants will be asked to provide the required documented evidence of eligibility to live and work in the UK, prior to the interview. In completing this application, you are giving Bournemouth East Collaborative PCN permission to contact the Home Office/UKBA to establish your immigration status and eligibility to work at Bournemouth East Collaborative PCN.
Bournemouth East Collaborative PCN is not a Licence Sponsor and can only consider applicants who have the right to live and work in the UK.
Bournemouth East Collaborative PCN reserves the right to close this vacancy early should we receive sufficient applications.
Job Types: Part-time, Permanent
Expected hours: 15 – 20 per week
Benefits:
* Company events
* Company pension
* Cycle to work scheme
* Employee discount
* Free flu jabs
* Free parking
* Health & wellbeing programme
* Life insurance
* On-site parking
* Sick pay
Schedule:
* Monday to Friday
Work Location: In person
Application deadline: 30/09/2024
Reference ID: BECPCNHRMGR16.09.2024
Expected start date: 28/10/2024
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