Site Support Manager
Uttoxeter (home of Tyrrells vegetable crisps)
On-site
Rotating 3-shift pattern: 06:00–14:00 / 14:00–22:00 / 22:00–06:00
Monday to Friday (24/5 operation)
Join our snack-loving team! We're looking for a Site Support Manager to join our team at KP Snacks. Fancy being part of a group where your ideas matter and your growth is celebrated? Keep reading – this might just be your next adventure!
As a key leadership role within the site, the Site Support Manager is accountable for plant, process, and product performance against clearly defined outputs, with a strong focus on safety and quality. Acting as the responsible person on shift outside of normal business hours, this role plays a vital part in maintaining operational standards and supporting site continuity.
Working closely with Line Structure Teams, the Site Support Manager is instrumental in driving loss elimination and continuous improvement initiatives across the site. The role also champions the implementation and coaching of IWS Daily Management Systems and Standard Work Processes, ensuring consistent adherence to site and pillar standards.
A key aspect of this role is building capability across the team – developing Team Members, Equipment Owners, and Team Captains to foster a high-performing and collaborative culture.
What’s in it for you?
We believe in giving back and making sure you're happy and thriving. Here's a taste of what we offer:
* Attractive salary, as well as a 5% annual bonus based on performance.
* KP Pension Plan - contribution matching up to 7% of your salary
* 25 days holiday + holiday buy scheme
* Comprehensive Healthcare Support – Access to a Medicash Health Cash Plan, including a Digital GP service, Best Doctors (Second Medical Opinion Service), and specialist Cancer Care for peace of mind when you need it most.
* KP4ME - online benefits, discounts, prizes, competitions and information platform with access to mental, physical and financial wellbeing information and tools
What will you be doing?
* Leadership & Site Responsibility
Acts as Site Responsible Person out of hours, making key operational decisions, leading in emergencies, and supporting Line Structure Teams with resource allocation and expertise.
* Health, Safety, Quality & GMP Compliance
Takes ownership for site health, safety, and environment, ensures compliance with quality processes, and champions GMP improvements and sustainability.
* Coaching & Capability Building
Coaches Process Operators, Equipment Owners, Team Captains, and Team Leaders in IWS, DMS, and SWPs; builds team capability through Leadership Tours, AM steps, and visual management.
* Daily Management System (DMS)
Conducts DMS health checks, promotes behavioural observations, and ensures effective shift handovers and escalation through the DDS process.
* Problem Solving & Continuous Improvement
Promotes problem-solving tools (IPS & UPS) and Change Management processes to drive continuous improvement and eliminate losses.
* Loss Escalation & Shift Support
Escalates safety, quality, and people issues as needed; supports actions to improve workplace safety and hygiene alongside specialists.
* Talent Development & People Management
Partners with Line Leads to identify, train, and develop team members, support inductions, probation reviews, and selection processes, including out-of-hours return-to-work interviews.
* Performance & Engagement Focus
Supports development of high-performance culture through coaching, standard calibration, and prioritised improvement activity aligned to loss drivers.
About Uttoxeter
* Producing approximately 1,200 tonnes annually
* A variety of complex SKUs
* Features 2 packing lines and 6 fryers
* Operating 24/5 with a close-knit team of 64 employees
Who are we?
Glad you asked! We're KP Snacks, proud to be part of the Intersnack family. Picture this: over 15,000 of us, spread across more than 30 countries, all working together to create the snacks you love. From Hula Hoops to McCoy's, we're the team behind your favourite munchies.
Here in the UK, we're about 2,400 strong, spread across seven factories and our Slough HQ. But don't let our size fool you – we're as close-knit as they come. We believe in speaking our minds, celebrating our differences, and pushing boundaries together.
Diversity isn't just a buzzword for us. We're on a mission to create a workplace where everyone belongs. So, even if you don't tick every box, we want to hear from you! Your unique perspective could be just what we need. Also, if there's anything we can do to make this process easier for you, just give us a shout.
We’d love to hear from you if you can demonstrate the following knowledge, skills and experience:
* Proven experience in a manufacturing or FMCG environment, ideally within food production, with a solid understanding of quality, health & safety, and food safety standards.
* Working knowledge of Lean methodologies, such as IWS, Lean Six Sigma, or similar continuous improvement tools, with a focus on loss elimination and data-driven decision-making.
* Strong coaching, communication, and people management skills, with the ability to influence, support others, and drive performance within a team.
* Confident decision-maker, able to resolve issues quickly, escalate when necessary, and create effective action plans for the shift.
* Customer-focused and detail-oriented, with the ability to analyse data, follow plans, and maintain high standards under pressure.
#CVL #LI-SC1 #LI-ONSITE