We have a great opportunity for an Operations & Commercial Manager to join our client's business.
They have been an established and leading property services company (housing) for over 75 years, based across England and Wales, in over 18 locations and 32 Business Units, so very well established and successful.
Role Overview: They have a long-term partnership for this role with a very reputable Housing Association client and are looking for an Operations & Commercial Manager (effectively a Business Manager with a strong commercial and operational bias, understanding P&L etc in a Response environment) to join their established and growing Response / Maintenance and Voids team.
Salary and Benefits:
1. Excellent salary to £76,500 including car allowance (of £8,500) with an outstanding private mileage scheme.
2. Employer pension contribution of up to 10%
3. Private healthcare
4. Profit share (12% secured last year)
They are looking for someone who is passionate and people-focused, with demonstrable commercial and operational aptitude.
With a team of up to 40 and contracts valued up to £6 million, the business requires a leader, and they are looking for these behaviours and skills to manage their thriving Response repairs and maintenance business in Birmingham.
Key Responsibilities:
1. Have full responsibility and accountability for the success of your business, including motivating and supporting your team, managing, and presenting the commercials of your business, developing your business, and building and maintaining a trusting and collaborative client relationship, long-term.
2. Take responsibility for the business budget and P&L, working with your commercial team, to ensure you maintain or exceed profit.
3. Develop and nurture your team, identifying talent and drawing on individuals’ skills that will benefit and strengthen the business.
4. Lead through your operational teams, ensuring high levels of productivity and that work is delivered to a high quality that is in line with KPIs.
5. Apply your interpersonal skills to secure and maintain client relationships, delivering high-quality service to secure extended business, long-term.
6. Ensure the business is always delivering in terms of safety, quality, and time, in a reactive maintenance/voids environment.
Qualifications and Experience:
1. Significant leadership/management experience (Strong People Manager) in a similar role, ideally obtained from within a responsive/maintenance contracting environment. However, we are open to considering other transferable backgrounds from the housing sector.
2. Experience in contributing to business/operational plans and profit and loss reporting of budgets up to £6 million.
3. Demonstrable ability and experience of managing, motivating, and influencing workforce behaviours and culture.
4. Experience of managing client and contract KPIs to a consistently high level.
Additional Benefits:
1. Annual pay reviews
2. Enhanced maternity/paternity pay
3. Training and career development opportunities tailored to you
4. Trade discounts from our preferred suppliers
5. Specsavers vouchers
Job Info:
Job Title: Operations & Commercial Manager
Company: CV-Library
Location: Birmingham, West Midlands
Posted: [Insert Date]
Closes: [Insert Closing Date]
Sector: Property Services
Contract: Permanent
Hours: Full Time
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