We have an exciting new opportunity at Mansion Hill for a full-time or part-time Veterinary Receptionist to come on board and join our team.
The Part You'll Play At Mansion Hill
You will be the first point of call for our clients, providing support and compassion. The duties include:
1. Greeting clients and their pets in a friendly and professional manner
2. Scheduling and managing appointments
3. Answering phone calls, emails, and other inquiries
4. Collecting and updating client information in the database
5. Handling medication administration
6. Scanning and organizing paperwork
7. Processing payments and managing debts
8. Performing cleaning tasks
What we're looking for
We are looking for a dedicated, professional team member, who shows a real passion and positive attitude in every duty they perform.
1. Strong customer service experience
2. Excellent communication and interpersonal skills
3. A passion for working with animals and their owners
4. Ability to work both independently and as part of a team
5. Good organizational skills with a keen attention to detail
6. Ability to multitask and stay organized under pressure
7. Basic computer knowledge (e.g., Microsoft Office)
Your shift pattern
The role offers up to 40 hours per week, including a Saturday rota, with the possibility of extra hours to cover holidays and sickness. This is a permanent position with lots of opportunity to grow within a supportive team. If you're a self-motivated individual who thrives in a busy environment, we'd love for you to apply!
In addition to a competitive salary, you will benefit from:
1. 6.6 weeks annual leave
2. Additional annual leave for your birthday which will be added to your holiday allowance
3. Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
4. Cycle to work scheme
5. Initiatives focused on employee wellbeing
6. Non-accidental injury support
7. Learning and development opportunities via the IVC Evidensia Academy
8. Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
9. Pension scheme
10. Discounted staff pet care
At IVC Evidensia we are committed to Diversity, Equality, Inclusion and Belonging. We are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Mansion Hill Veterinary Practice, Middleton Cheney
133 Main Road, Middleton Cheney, OX17 2PP, United Kingdom
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