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Hourly Rate: £11.75 above 21 | £10.00 aged 18-20 Aged 18+
Bonus Scheme: Quarterly Bonus Incentive!
Company: EG Group
As one of the world's leading independent convenience retailers, our vision is to provide the best level of service to our valued customers. We owe our success to the amazing team at our petrol stations who are truly the heart and soul of our mission.
We are currently looking for a polite, proactive, dedicated, and team-oriented individual who can provide outstanding customer service to join our team as a Customer Service Assistant.
What will my role look like?
As a Customer Service Assistant, you will represent EG Group in a positive, professional manner while performing a range of duties such as engaging with customers, delivering fast and friendly service to high standards, and working on the till. With your upsell skills, you will contribute to the store’s goals, increase sales, and profits.
What would my main responsibilities be? (Full training will be provided)
* Identify common suspicious activity and transactions.
* Take delivery of fuel and store stock items.
* Check stock regularly.
* Adhere to Challenge 25 policies on age-restricted items and check IDs.
* Ensure the store is well merchandised.
* Keep temperature records in line with procedures.
* Maintain cleanliness of the site.
* Operate the cash register, handle money, and give correct change.
* Follow Food Safety and Health & Safety Policies and Procedures.
What’s in it for me?
To show our appreciation for your hard work, we offer a range of benefits:
* Pay increase after completing your 6 months’ probation.
* Food to Go Discounts – 15% off Greggs, Starbucks, Subway & more.
* Discount partnerships – retail, food, home, garden, electronics & more.
* 24/7 access to virtual GP & wellbeing services.
* Quarterly bonus incentive.
* Contracted hours.
* Progression & career opportunities.
* Life assurance.
* Employee assistance programme.
* Recognition rewards.
* 10% Discount Card for Asda.
* Work anniversary awards.
* EG Cares benefits & rewards platform.
* Access to the Learning Hub with extensive online courses.
Apply today to start your career as our Customer Service Assistant! To apply, please email your CV with the reference ‘Customer Service Assistant - Finmere 103815’.
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