Location: This is an office-based role, working in Norwich
Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm
Closing Date: 11 April 2025
Are you looking for a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future? Are you looking for an opportunity to make a difference to people’s lives? If so, then this might be the position for you.
We’re currently recruiting for an Employment Adviser to join our amazing team. You will provide advice and support to guide and encourage participants to overcome barriers to employment and achieve realistic job goals.
You'll manage a caseload of participants, managing their journey to employment, be their coach and mentor and be the principle highly trusted contact to build strong positive relationships, guide, motivate, challenge, encourage and help customers obtain sustainable employment.
Our ideal candidate will have excellent customer service skills, be target driven as well as a motivational adviser. You'll have a high level of initiative and motivation with the ability to seek out solutions to problems, and be able to work under pressure, without day to day supervision. However, we aren’t always looking for someone who ticks every single box we’re looking for someone who can provide a first class customer service, driven by our overarching aim to empower lives and improve communities.
Key Responsibilities
• Excellent people person with very competent communication skills
• You’ll also organise and conduct job-search,
• Identify any potential barriers to employment.
• Ensuring all paper-based employability tools such as covering letters, CV’s, speculative letters are in place
Skills and Experience
Essential
* A good working knowledge of the local labour market in the specified geographical locations
* Basic knowledge of self-employment
* Fully IT literate in using a range of Microsoft Office programmes
* Experience of working in a target driven environment
* Experience of delivering services to meet contractual and quality standards
Desirable
* Knowledge of the employability industry
* Knowledge of the recruitment industry
* Experience of working with people in the provision of ‘information, advice & guidance’
* Full driving licence