Payroll Specialist - Office Based Full Time (Part Time Considered over 5 days) 9am till 5pm Monday to Friday Stunning offices located in central Eastbourne, East Sussex Role Overview We are looking for a detail-oriented Payroll Specialist to manage end-to-end payroll processing for multiple clients on a weekly, fortnightly, four-weekly, or monthly basis. You will ensure accurate and timely payroll operations, maintain strong client relationships, and provide financial reporting in the required formats. Working closely with both direct clients and accounting firms, you will play a key role in delivering a seamless payroll service. Key Responsibilities Payroll Processing Manage client relationships via email, phone, and in-person interactions. Process new starters and leavers, ensuring all changes are accurately recorded. Administer employment changes, contract variations, and employee benefits. Collate and process timesheets, ensuring payroll accuracy and compliance. Handle payroll-related benefits, such as healthcare plans and car allowances. Calculate and process all statutory payments and deductions (SSP, SMP, SPP, SAP, attachment of earnings, etc.). Ensure correct processing of salary sacrifice schemes and pension contributions. Maintain and update payroll data, including variable overtime, commissions, and expenses. Maintain monthly payroll records, ensuring all starters, leavers, and changes are accurately documented. Process and submit monthly payroll, including statutory year-end returns and P60s. Perform monthly payroll reconciliations to ensure accuracy. Develop and refine payroll procedures, ensuring compliance with best practices. Address client payroll queries efficiently and professionally. Liaise with HMRC, pension providers, and The Pensions Regulator as needed. Upload pension files and ensure compliance with Auto-Enrolment (AE) requirements. Chase missing payroll information from clients where necessary. Carry out other payroll-related duties as required. Reporting & Compliance Prepare customised reports for clients in Excel or other required formats. Reconcile reports with payroll data to ensure consistency and accuracy. Manage annual pension returns and client bonus calculations. Oversee payroll year-end processes, including HMRC submissions. Generate statistical reports for government bodies. Handle P11D reporting and PSA agreements. Ensure payroll authorisations align with client requirements. Stay updated on payroll legislation and industry best practices. Client & Business Development Attend client meetings to provide payroll insights and support. Participate in networking events to promote payroll services. Contribute payroll-related articles and content for business communications. Assist with process documentation and workflow improvements. Administrative Support Maintain accurate and up-to-date client records. Respond promptly to client enquiries via phone, email, and post. Set up new client accounts, ensuring all required documentation is collected. Ensure compliance with Anti-Money Laundering (AML) regulations. Maintain and update internal databases for payroll operations. Schedule and track key payroll-related deadlines. Handle filing, archiving, and general administrative tasks. Key Skills & Competencies Payroll software experience: Proficiency in Sage, Moneysoft, Xero, and Paycircle (or extensive experience with at least one payroll system). Strong knowledge of HMRC regulations, including NI rates and statutory payments. Advanced Excel skills (essential). Proficiency in Outlook and Word (desirable). Ability to work flexibly during peak payroll periods. HR administration experience (advantageous but not essential)