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After Sales Services Supervisor Powell UK Service Operations Administration, Bradford
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Client:
Powell
Location:
Bradford, United Kingdom
Job Category:
-
EU work permit required:
Yes
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Job Reference:
3fd6455a5fe6
Job Views:
8
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
Effectively coordinate the practical aspects of installation, modification, commissioning, and maintenance of Powell products. This role will be key in the growth of the Powell UK Service Team and will support the team’s financial and strategic objectives.
Key accountabilities:
1. Ensure effective scheduling of service labor and resources to meet customer requirements.
2. Execute Service Contracts cost-effectively to maximize company returns.
3. Assist with invoicing for installation, commissioning, modification, and support contracts.
4. Identify training needs and implement training programs for the Service Department.
5. Maintain control of Service personnel, including attendance, timekeeping, discipline, and performance monitoring.
6. Conduct Health & Safety Risk Assessments and procedural reviews to ensure best practices.
7. Provide first-line support for internal and external customers.
8. Coordinate suitable sub-contractor resources as needed.
9. Participate in site report feedback to improve site and assembly processes.
10. Ensure adherence to Health, Safety & Environmental policies and procedures.
11. Assess the competence and performance of the Service Team.
Job Requirements:
1. Excellent communication skills to liaise between departments and stakeholders.
2. A strong technical background with commercial acumen.
3. Ability to meet and exceed customer, client, and supplier expectations.
4. Effective planning, prioritization, and organization skills to meet deadlines.
5. Pragmatic problem-solving skills considering all relevant factors.
6. Energy, drive, commitment, and dedication to success.
7. Proactive leadership skills to guide local and overseas teams.
Qualifications/Experience:
* Experience with LV / MV switchboards in a similar role.
* Management qualification (. ILM) or willingness to undertake vocational training in management or leadership.
* Minimum education: ONC in Electrical Engineering or equivalent.
* Ideally NEBOSH certified or similar health & safety knowledge.
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