Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.
Find out more about NELFT careers and what makes our Trust a great place to work, in this video
Job overview
Rapid Response Team
Health Care Support Worker.
Waltham Forest Adults Community Health Services – Unplanned Care
; hours per week
Are you a caring and confident individual with enthusiasm and a wish to deliverer person cantered care in the community, alongside a flexible welcoming multidisciplinary team
Working as part of the Waltham Forest Rapid Response team you will experience a rewarding and varied day, everyday.
Waltham Forest Rapid Response Team is 24 hours 7days a week multidisciplinary service, providing a crisis response service with a two hour response to referrals from various health and social care organisations and GPs.
The service aims to: avoid unnecessary hospital admissions; support hospital discharges; provide unplanned nursing/therapy care 24/7 including crisis management for patients at the end of their life and pick up falls in their own home.
Main duties of the job
You will
1. Work collaboratively with health and social care professionals across the borough and Integrated Care System.
2. Liaise with other teams/organisation to plan joint care and safe discharges
3. Support the delivery of complex nursing care with other multi-disciplinary agencies.
4. Delivering aspects of community based interventions across nursing, social and therapy specialities.
5. Be able to develop and extend your skills into areas where you may have less knowledge and/or experience. A willingness to learn is therefore key.
6. Work collaboratively and carryout joint visits with MDT colleagues within the team to promote holistic person-centred assessment and approach to care
7. Participation in clinical supervision
8. Be supportive of colleagues
9. Contribute towards and carryout audits within the service
10. Report incidents appropriately using trust and national frameworks and help support any lessons learnt within the service.
Applicants are required to evidence a full UK driving licence and the ability to travel to a variety of sites across Waltham Forest. (This criteria will be reasonably adjusted to meet the requirements of a disabled applicant)
If you would like to discuss the post please contact Alimata Duval on 07808878160
Working for our organisation
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
COVID-19 Vaccination
We continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families.
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
High Cost Area Supplement – London
This post also attracts payment for High Cost Area Supplement of 15% of your basic salary, subject to a minimum payment of £4,551 and a maximum payment of £5,735 per annum (pro rata if part time)
Detailed job description and main responsibilities
Please refer to the attached job description and person specification for further details on this vacancy.
Person specification
as per Person Spec
Essential criteria
11. Experience
12. Skills / Abilities
13. Knowledge
Desirable criteria
14. Experience
Experience
Essential criteria
15. Previous healthcare and NHS experience
Desirable criteria
16. Transferable skills from previous experience
Skills and abilities
Essential criteria
17. Excellent communication skills with Basic awareness of IT and IT skills
Knowledge
Essential criteria
18. Basic understanding of the patients’ nursing/therapy needs.
Desirable criteria
19. Basic knowledge of Urgent Community Response
Benefits
We believe in bringing your authentic and best self to work, in order to deliver the best care to our patients. We are committed to supporting our employees holistically. Here is a snapshot of what is on offer at NELFT:
20. A long-standing and award-winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long term/chronic conditions and LGBT staff.
21. A commitment to supporting colleagues to achieve a work life balance, through flexible working opportunities and our effortsto support our working parents and carers. This has resulted in us being recognised as a ‘Top 10 Family Friendly Employer’ from the Working Families Charity.
22. Proactive health and wellbeing support, including access to our employee assistance programme, staff psychological support, individual wellbeing conversations and a network of health and wellbeing ambassadors.
23. Detailed information about our wellbeing and benefits offer can be found in this link.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time hours or another flexible pattern.