Job Overview
To work as a member of the Mitie Fire & Security Systems Operations Field service team, working closely with the Regional Service Manager and Service Desk to ensure best use of the field Engineering resource.
Ensure effective and efficient delivery of PPM, Reactive calls and additional Small Works assigned to them.
To ensure compliance with all Legal and Regulatory requirements.
To support the business Service strategy and to deliver the required customer service and financial performance.
Main Duties
* Carry out routine servicing, testing, inspection, repairs and installation of Fire Alarms, Fire Extinguishers, Intruder Alarms, Access Control, CCTV and associated equipment and products to relevant legislative and Company's qualitative standards.
* Where required, will plan and organise own work programme to ensure that it is carried out in an efficient and organised way.
* Complete all appropriate documentation and records, in a timely fashion to the required standards.
* Support the rota schedule as required, to maintain a reliable and responsive out of hour's service for customers.
* From time to time, may be required to work outside of normal geographic Business Unit area to provide sickness, holiday and workload cover.
* Will actively attend and participate in any company initiated training and maintain an up to date knowledge of technical aspects of role.
* Shares technical and problem-solving ability skills and knowledge with colleagues in the team.
* Complete and fully comply with the necessary Health & Safety training.
* Comply with all company procedures associated with Quality, Health and Safety and Environmental aspects of the role.
* Fully understand and comply with any site-specific H & S requirements and/or training relevant to a site being worked on.
* Apply H & S legislation as it applies to own work, i.e. the need to personally assess risks prior to undertaking tasks and how to act based on that assessment.
* Wear Personal Protective Equipment provided by the company as required and to take care of and request replacement equipment as needed.
* To take care of and carry out regular checks of any company allocated vehicle as defined in the Company Fleet Policy.
* Ensure adherence to all Company Policies and Procedures.
* To be fully conversant and compliant with all Environmental Health and Safety procedures.
* To fully comply with all Quality, Environmental Health and Safety directives including but not limited to PPE, Accident Reporting, RAMS.
What we are looking for
* Proven experience in a similar role carrying out PPM, reactive calls and Small Works in the Fire & Security Systems industry.
* Service test and inspection experience to the relevant standards/codes of practice.
* Sound understanding of fault-finding techniques.
* High level of numeracy.
* High level of literacy.
* Ability to ensure that others meet agreed deadlines.
* Excellent communication skills.
* Accuracy of work undertaken.
* Ability to work on own with little supervision.
* Ability to prioritise.
* Ability to accept responsibility for timely completion of workload.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .
Since 1987, Mitie's 68,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger. #J-18808-Ljbffr