What You Will Do
Hitachi Cooling & Heating Solutions UK & IRE are driving business growth and seeking a Direct Account Manager to build long-term, trusted relationships with our customers. This will involve developing close connections with installing contractors, consultants, M&E companies, and end-user clients.
The role primarily focuses on driving sales of VRF, Chiller, and Heating systems into the HVAC market through direct sales with contractors and M&E companies. This is a regional position covering London and Southeast, requiring frequent travel within these areas to ensure effective coverage for the business.
What We Offer
1. Competitive salary and bonus plan
2. Paid holidays and sick pay
3. Comprehensive benefits: pension, life assurance, employee assistance, referral scheme, discounts, cycle-to-work scheme, and Johnson Controls product discounts
4. Extensive training opportunities
5. Collaborative team environment
6. Career development ladders
7. Zero Harm safety policy
8. Access to business resource groups
9. Company vehicle
How You Will Do It
10. Act as the lead point of contact for all customer account management matters
11. Build and nurture strong, long-lasting client relationships
12. Provide design and application advice to customers, promoting energy-efficient solutions
13. Work closely with customers to negotiate contracts/projects and close agreements to maximise profits
14. Identify new business opportunities with existing clients and areas of improvement to meet sales targets
15. Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts)
16. Proactively introduce our product portfolio, offering installation requirements, features, and benefits
17. Deliver presentations on product features and benefits, CPDs, and legislation requirements
What We Look For
18. At least four years of technical HVAC experience (knowledge of Hitachi HVAC solutions or competitors preferred)
19. Experience in air conditioning, chillers, heating, and control systems, with the ability to guide clients through design concepts
20. Understanding of current legislation
21. Experience presenting via PowerPoint and providing system training
22. Technical competence in system design
23. Ability to multitask client requests efficiently
24. Strong verbal and written communication skills
25. High level of initiative and personal organisation
26. IT literate, with proficiency in Excel, PowerPoint, CRM (Salesforce), and Outlook
27. Enthusiastic, structured, methodical, and self-motivated
28. Collaborative and supportive approach towards the team and clients
29. Innovative mindset to support product launches and promotions
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