Account Specialist - Respiratory Position at a Private Company
Our company has the freedom to invest in research that aligns with our values. We prioritize ethics and social responsibility, focusing on areas like Cardiovascular, Neonatal, Transplantation, and Respiratory.
Key Responsibilities:
As an Account Specialist, you will be the primary point of contact for customers, collaborating to create tailored solutions that meet their needs.
The successful candidate will promote our Respiratory Portfolio, increasing company revenues in line with the UK marketing plan and local customer strategies.
Target Customers:
* General Practitioners (GPs)
* Practice-Based Nurses
* Practiced-Based Pharmacists
* Healthcare Assistants and other decision-makers
Responsibilities & Role Requirements:
* Single Point of Contact for Customers, Providing Guidance on Key Functions
* Ambassador for Voice of the Customer, Listening and Responding to Customer Needs
* Developing Account Plans for Target PCNs, Practice Clusters, and Individual Practices
* Building Strong Customer Partnerships, Enabling them to be a Preferred Respiratory Partner
* Pioneering Digital and Face-to-Face Interactions, Embracing New Technology and Platforms
* Empathizing with Customers and Addressing Their Challenges, Co-Creating Solutions
* Delivering Key Performance Indicators (KPIs), Including Sales, NPS, Project Delivery, and Customer Satisfaction
Requirements:
* ABPI Examination or Working Towards
* Strong Understanding of the NHS and Customer Priorities
* Consistent Sales Results in Line with Set Targets
* Effective Planning Skills through Key Account Management Techniques
* Business Planning Skills, Including Ability to Produce Business Proposals/Cases
* Strong Interpersonal Skills and Ability to Develop Long-Term Relationships
* Critical Reasoning Skills to Interpret and Utilize Available Data Sources
* Affinity for Digital Media