Business Administrator | The Montefiore Private Hospital | Full time | Permanent
The Montefiore Hospital is currently looking for an experienced Administrator to work in the Business office on a full time and permanent basis. This is a fantastic opportunity to join a dynamic team and have a great impact.
As a Business Administrator, you will ensure the provision and maintenance of an efficient hospital charging service within the hospital and undertake basic financial processes in accordance with procedures as required.
Duties & Responsibilities:
* To ensure all billing is actioned promptly and accurately in line with Spire procedure identifying billing problems, placing billing alerts, suspending and clearing as required.
* To follow up on billing queries liaising with Central Finance.
* To establish and maintain excellent working relationships with internal and external stakeholders.
* Always practice and maintain a high standard of confidentiality and exercise absolute discretion in the use of all patient/consultant/staff information.
* Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies.
* To call off daily and monthly reports and action them accordingly to specified work instructions.
* Issue of imaging reports in a timely manner with strict adherence to information governance to ensure they are issued to the correct referring clinician.
* Management of email enquiries in a timely and professional manner.
* To be flexible with working hours to suit the needs of the business and requirements of the Imaging Department.
* To promote a friendly, professional and positive attitude at all times.
Who we are looking for:
* Excellent standard of education with demonstrable literacy and numeracy skills.
* Someone who is highly organised and able to manage workload.
* Experience of working in a similar position.
* An excellent communicator and capable of delivering excellent customer service.
* Excellent computer skills and competent with Microsoft Office, Outlook and Excel packages.
* Efficiently and accurately process financial and administrative transactions.
* Ability to build and maintain effective working relationships, both internally and externally.
* Confident telephone manner with the ability to communicate with a wide range of customers at all levels.
Contract type: Permanent, Full time
Hours: 37.5 hours per week
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
* 35 days annual leave inclusive of bank holidays (pro rata).
* Employer and employee contributory pension with flexible retirement options.
* 'Spire for you' reward platform - discount and cashback for over 1000 retailers.
* Free Bupa wellness screening.
* Private medical insurance.
* Life assurance.
Our Values:
* Driving clinical excellence.
* Doing the right thing.
* Caring is our passion.
* Keeping it simple.
Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
We commit to our employee's well-being through work life balance, ongoing development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
For us, it's more than just treating patients; it's about looking after people.
Closing date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
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