Job Description
Graduate Travel Administration/ Operations Executive £25K AAE
We have an exceptional opportunity for someone ideally with travel industry experience to join our friendly administration / operations team based in Central London.
Graduate Travel Operations Executive Job Specification
* Efficiently executing administration tasks and processes within Kirker Holidays.
* Thoroughly checking all aspects of the invoice ensuring that every detail is correct
* All communications to hotels and ground agents is requested and accurate.
* Making sure that all airline tickets have been booked correctly and correspond to the booking details.
* Liaise with the reservations team on errors and queries arising from the checking procedure.
* Writing and preparing the final travel itinerary of a clients holiday
* Support the Kirker Concierge and book ‘Kirker Extras’ such as museum entrance tickets, walking tours etc
* Support and cover for the Operations team including ensuring the contents of the Kirker wallets are produced and compiled in an accurate and timely manner
* Running rail reports, reviewing content and booking rail tickets as appropriate
* Entering Advanced Passenger Information (API) onto Darwin (our reservations system).
* Chasing and re-confirming hotel confirmations
* Logging and dispatching of Brochure requests
* Re-confirming hotel confirmations and liaising with hotels accordingly
Travel Operations Executive Personal skills
* Precision and attention to detail
* Experience of Amadeus (or similar GDS) is preferred but not essential as training can be given
* Strong organization skills
* Highly motivated, enthusiastic and confident
* Ability to multi-task, thrive under pressure and be a good team player
* Excellent communication skills both verbal and written
* Customer focused with the ability to immediately resolve any issues
* Ability to manage time effectively in order to arrange workload and prioritize key tasks
* Excellent travel knowledge would be ideal but not essential