Receptionist - Holiday Park
Lancaster
Negotiable salary
37.5 hours per week - Mon, Tue, Fri, Sat, Sun
Key Responsibilities / Duties:
* Front of house checking in / out of our guests, creating great holiday memories for families
* Liaising with park teams, to provide the best holiday experience for our guests
* Dealing with enquiries from internal and external customers
* Reception duties, resolving guest queries and answering the telephone and online enquiries
* Ensuring all paperwork is managed and organised well
* Actively promoting future stays for current holidaymakers, ensuring you are aware of offers that are available to them
* Cash handling
* Processing payments
* To undergo specific training as indicated by the Manager as and when required
* Take all reasonable steps to protect the health, safety and welfare of all employees, patrons and visitors, by promoting safe working practices
* Comply with company policies, rules and procedures at all times
Any other duties as required by your line manager commensurate with your role
Skills required:
• An excellent telephone manner
• Good time management – multitasking
• Great customer service and organisational skills
• Computer literate
• A friendly and approachable personality
• Dependability