Resident Liaison Officer - Refurbishment (Permanent)
Nottingham based regional contractor
Salary: £26,000 - £27,000 Plus car allowance
TSR Recruitment are looking to recruit a Tenant Liaison Officer for an established social housing contractor based in Nottingham. This role is due to increased workload going forward and will be an addition to the existing team in place.
The Role
1. Create and maintain positive customer relations
2. Implement and improve processes to provide best practice
3. Manage objections and complaints where required
4. Visit customers in their homes and provide support
5. Work collaboratively in a team to provide the best possible service
The Person
1. A proactive approach
2. Strong communication, verbal and written
3. Strong IT skills - Microsoft Office
4. Excellent customer service
5. Resident or tenant liaison experience - Proven track record
Remuneration
1. Company bonus
2. Competitive Salary
3. Phone and Laptop
4. Private medical
TS Recruitment act as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in Construction and Residential recruitment and service UK. #J-18808-Ljbffr