Are you looking for a challenging and rewarding career? Look no further! Logistics is the behind-the-scenes magic that keeps our world running smoothly. It's the process of moving goods from one place to another, ensuring that parcels arrive at our doors, supermarkets stay stocked, and our favourite foods are always available at restaurants. Whether it's your favourite popstar's concert gear or a football team's equipment, logistics makes it all happen, connecting us globally and making everyday life more convenient.
Your Role
At Kuehne + Nagel, we provide logistics solutions for business customers across the globe. We ensure that their goods are transported efficiently and reliably by air, sea, road, and rail to where they need to be, meeting the unique needs of each and every one of our customers. We are currently seeking a motivated and enthusiastic individual to join our Expo & Events Road Logistics team in Birmingham. Our Expo and Events team at Kuehne + Nagel provides comprehensive logistics solutions for Exhibitions and Events worldwide. We support Exhibitors and contractors with all logistics needs, from customs and shipping to forklifts for loading/unloading and storage of empty cases during their shows. This is not just another job; it’s an exciting opportunity to be a part of something big and make a real difference. So, if you are ready to take your career to the next level and work with some of the best in the business, then we want to hear from you!
Your Responsibilities
Our 24-month Apprenticeship programme is designed to provide you with the perfect blend of practical on-the-job training and study towards the Business Administration Level 3 apprenticeship qualification. As part of the team, you will be providing operational support to clients and the rest of the team in order to ensure that our customer expectations are met/exceeded. You will be in communication with a variety of people, including overseas customers and agents. It is a varied role and your training will equip you to be involved in problem solving, finance tracking, and supporting the department with their day-to-day duties.
You’ll be learning how to…
1. Support the international team in coordinating information to help ensure all critical information and elements (i.e., documentation) are present when arranging shipments.
2. Liaise with all relevant parties to ensure that customer expectations are met during the shipment cycle.
3. Respond on time to teams requests, and manage any issues that may arise during the shipment.
4. Support communication with internal teams, to align on event objectives and logistics.
5. Assist in tracking event expenses and managing budgets, ensuring cost-effective solutions.
6. Handle queries from colleagues and suppliers.
7. Support the team in handling finance support requests including raising, tracking, and issuing invoices to customers.
8. Provide support to the teams project and file management including file review and closures.
Your Skills and Experiences
The minimum entry requirement for this apprenticeship is Five GCSEs at grades 3 – 9 / A*-D including Maths & English.
Our company values candidates who are passionate about providing excellent customer service, have a strong work ethic, and can communicate effectively with others. Good planning and organization skills are important, and you will need the ability to multitask and be a self-starter.
Previous use of Microsoft Outlook and Excel is beneficial.
Please be aware that this vacancy does not meet the minimum requirements for visa sponsorship, and for apprenticeship funding, candidates must have been resident in the EEA for at least the last 3 years.
This is an entry-level training position. If you are already qualified or experienced in this area of work, this is unlikely to be the position for you. However, we would welcome your application for one of our other vacancies which can be found at https://jobs.kuehne-nagel.com/uk/en.
Key Information:
Apprenticeship Contract: Fixed Term 2 years
Working hours: Monday – Friday 8.30am – 5.00pm
Place of work: Onsite
Recruitment Process:
1. Applications will be reviewed on a rolling basis.
2. Shortlisted candidates will be invited to complete a telephone screening call with a member of our Talent Acquisition team. This is a great opportunity to find out more about the business and for us to understand why you are interested in this apprenticeship and what you feel you can bring to the role.
3. A final shortlist of candidates will be invited to an interview onsite with two members of the hiring team.
4. All candidates will receive telephone feedback after their interviews and if offered will be invited to return to the office for a further site tour and to provide right to work documentation.
Good Reasons to Join
We are thrilled to offer you a chance to join our amazing group of apprentices. You can expect a competitive starting salary of £15,500 in year one with an increase after 12 months, and a great bonus once you have completed your apprenticeship. But that’s not all! You will also receive attractive benefits and an Apprentice NUS discount card. We understand that starting a new job can be daunting, but don’t worry! You will be supported throughout your journey by a network of mentors, line managers, and previous apprentices. They will help you achieve your qualifications and progress along your apprenticeship journey. Don’t miss out on this fantastic opportunity! Apply now and take the first step towards a bright future.
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