Job Description
THE COMPANY:
Our client is an international full-service commercial bank. They are looking to hire a Senior Operations Manager for their London business.
THE RESPONSIBILITIES:
* Ensure adherence to regulatory requirements and internal polices to mitigate risks.
* Develop and maintain relationships with correspondent banks in order to facilitate and ensure smooth working support and quick resolution of issues or concerns.
* Liaise with Business Development and Financial Markets departments to meet funding requirements and manage funds movements in timely manner.
* Lead projects related to the operational systems, ensuring their timely completion, achievement of objectives and cost efficiencies. Ensure smooth, error- free transitions during system changes or upgrades.
* Liaise with the Head Office and IT regarding the HO’s system issues and other business requirements.
* Supervise and lead team of banking professionals, providing guidance and support;
* Monitor and analyse operational performance, identifying areas for improvement and implementing solutions.
* Coordinate with external partners and stakeholders to streamline processes and achieve operational excellence.
* Conduct regular training sessions to enhance the skills and knowledge of the operations team.
* Provide specialist knowledge and support to the Operations function to ensure deliverables are achieved to meet business requirements.
* Prepare regular Management Information (MI) reports for the management team;
* Assist with and cover any tasks within the department as needed.
EXPERIENCE REQUIRED:
* Proficiency in spoken and written English and Mandarin.
* Extensive and proven experience in Operations.
* Demonstrated experience in banking operations with a strong understanding of financial regulations.
* Comprehensive understanding of Loans Administration.
* In-depth knowledge of Payment Operations.
* Solid grasp of Treasury Operations.
* Over 10 years of experience in Financial Services Industry with a proven track record in similar departments or business streams.