A fantastic opportunity has emerged for a Homeownership Team Leader to join one of Adecco's most improved public sector clients in a full time (35 hours each week, Monday to Friday), permanent role paying £36,200 per annum.
Based in Epsom in Surrey, you will line manage and coordinate the day-to-day work of the Homeownership Officer/s and Homeownership Administrator primarily in the Epsom office but may be required to travel to Tunbridge Wells in Kent on occasion, so a car driver and owner is essential for this post. This role is hybrid working, so a minimum of two days in the office each week.
You will be required to provide a professional housing management service to the homeownership portfolio ensuring obligations of the leases/transfers and the statutory obligations of the applicable Acts are met. You will also need to deal with all other associated issues with homeowners, as well as:
* Line manage and provide guidance on the day-to-day activities of the office Homeownership Team.* Carry out regular 1-1's and performance appraisals.* Monitor performance and where necessary, put plans in place to improve performance.* Work collaboratively with the Homeownership Manager in developing and delivering plans to improve the service and to regularly review working practices, policies, procedures and processes.* Promote a culture of working together across all company departments to deliver a coordinated and seamless service for customers.* Ensure compl...