A leading global and integrated logistics provider, is seeking a skilled and experienced Ocean Freight Operator to join our dynamic team. About the Role: The Ocean Freight Operator plays a crucial role in ensuring the smooth and efficient execution of ocean freight shipments. This position requires a strong understanding of ocean freight operations, documentation, and trade terms. Responsibilities: Coordinate and manage ocean freight shipments from booking to delivery, ensuring timely and accurate execution. Prepare and process necessary documentation, including shipping instructions, bills of lading, customs declarations, and invoices. Liaise with shipping lines, customs brokers, and other stakeholders to ensure smooth shipment flow. Monitor and track shipments, providing updates to customers and resolving any issues that may arise. Negotiate freight rates and contract terms with shipping lines. Handle customs clearance procedures, including documentation and payment. Provide excellent customer service, addressing customer inquiries and resolving issues promptly. Stay updated on industry regulations, tariffs, and trade agreements. Assist in the development and implementation of process improvements to enhance operational efficiency. Collaborate with other departments within the company to ensure seamless communication and coordination. Analyze and report on key performance indicators (KPIs) related to ocean freight operations. Qualifications: Minimum of 3 years of experience in ocean freight operations. Strong understanding of ocean freight documentation and procedures. Excellent organizational and time management skills. Attention to detail and accuracy. Good communication and interpersonal skills. Proficiency in Microsoft Office Suite. Knowledge of customs regulations and procedures is a plus. Ability to work independently and as part of a team. A proactive and problem-solving approach. Benefits: Competitive salary and benefits package. Opportunity to work for a leading global logistics provider. Dynamic and growth-oriented work environment. Be part of a team of passionate and experienced professionals. Career development opportunities. Location: Heathrow, UK About the Company: We are a leading provider of freight forwarding and logistics solutions, specializing in moving goods and ideas from and to the heart of the Mediterranean worldwide. Founded in 1986, Intergroup has a strong reputation for flexibility, speed, and innovation, offering cutting-edge solutions that anticipate the needs of its partners. Key services offered include: Air freight: Efficient and reliable transportation of goods via air, ensuring timely delivery to destinations worldwide. Ocean freight: Cost-effective and sustainable transportation of goods by sea, catering to various cargo types and trade lanes. Land freight: Comprehensive land transportation solutions, including truckload, LTL, and intermodal services. Customs clearance: Expert assistance with customs procedures and documentation, ensuring smooth and compliant cross-border shipments.