Transportation Performance Lead, 3P Transportation Network and Execution
Amazon EU is looking to hire a leader to join the 3P Transportation Network and Execution team to support and execute the 3P carriers strategy.
The team is responsible for the 3P Carriers Network Performance and improvement initiatives across all EU 45 managed carriers. The Transportation Performance Manager defines performance goals in coordination with stakeholders to continuously improve customer experience. The Transportation Performance Lead coordinates action plans, standardization/automation programs, and key events planning in relation to 3P carriers Quality managers.
Key Job Responsibilities:
The Transportation Performance Manager is the owner and accountable for transport performance in EU and builds strong relationships with the carriers to support the country strategy and deliver the performance goals.
They partner with internal stakeholders to find the best tradeoff between performance, cost, capacity, and carbon intensity.
They drive standardization across EU and support automation of tasks with tech teams.
BASIC QUALIFICATIONS
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience in program or project management
- Experience working cross-functionally with tech and non-tech teams
- Experience in defining and implementing process improvement initiatives using data and metrics
- Experience defining program requirements and using data and metrics to determine improvements
PREFERRED QUALIFICATIONS
- Experience in driving end-to-end delivery, and communicating results to senior leadership
- Experience leading process improvements
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
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