Job Description
Head of Call Centre Operations
(Long term FTC) Approx 18 months to 2 years
Perth - Onsite every day
Up to. £90K + Car + benefits
CCA Recruitment are seeking an experienced Head of Call Centre Operations to transform and upskill an existing operation - embedding performance management, cultural alignments, NPS / QA frameworks whilst reacting to and driving channel shifts, process & technology.
This ind...
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