We are seeking a dedicated and proactive Property Portfolio Manager to oversee the daily operations of our residential and commercial properties, including our rental portfolio as well as our refurbishments & developments. The ideal candidate will possess strong organisational skills, excellent phone etiquette, and a knack for administrative tasks. This role requires a hands-on approach to property management, ensuring tenant satisfaction while maintaining the integrity of the property, and also overseeing our developments from sourcing to occupation or handover.
Responsibilities
1. Manage all aspects of our property portfolio operations, including tenant relations, maintenance requests, and lease agreements.
2. Conduct regular inspections of properties to ensure compliance with safety and quality standards.
3. Handle administrative duties such as meter readings and liaising with utility providers, council tax, etc.
4. Respond promptly to tenant inquiries and concerns via phone and email, maintaining a high standard of customer service.
5. Coordinate with maintenance staff and contractors to ensure timely repairs and upkeep of the properties.
6. Prepare budgets and financial reports to track property performance and expenses.
7. Manage our refurbishments and developments, including sourcing new opportunities, liaising with our professional team of solicitors, architects & planning consultants, overseeing the construction program, working with contractors, lining up tenants, and then the refinance or sale of the asset.
Experience
1. Previous experience in property management is essential.
2. Proficiency in maths and using Excel.
3. Strong administrative skills with attention to detail in data entry tasks.
4. Excellent communication skills with a focus on phone etiquette and customer service.
5. Ability to work independently as well as part of a team in a fast-paced environment.
If you are passionate about property and possess the necessary skills to excel in this role, we encourage you to apply for this exciting opportunity.
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Management
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