Job Description
About the job
Jackson Hogg are delighted to be working exclusively with our Talent Partner, GeoPura, in their search for an Service Delivery Manager.
As the Service Delivery Manager you’ll deliver zero-emissions power by overseeing HPU installations to major customers. You’ll work to tight deadlines to deliver customer power on (and off dates) on high profile deployments, whist overseeing a deployment through its lifetime onsite.
Responsibilities
1. Manage allocated HPU deployments and ensure pre-agreed customer power on dates/times are met through the management of deployment tasks such as customer-facing meetings, booking cranage & transport, requesting labour resources and hydrogen deliveries
2. Ensure outstanding customer service is delivered throughout a deployment’s lifetime
3. Complete schedules and resource plans to ensure deployments stay on track, hold various internal and external stakeholders accountable to deliver as agreed
4. Build strong relationships with internal and external stakeholders, which will include an electrical design team, service facility, labour schedulers, hydrogen delivery planners and onsite teams to name a few
5. Ability to be extremely flexible & dynamic to meet changing customer requirements
6. Ensure our companies’ Health & Safety p...