Dorset HealthCare University NHS Foundation Trust
This is an exciting opportunity offering further development from a Band 3 Discharge Coordinator to an established Senior Discharge Coordinator Band 4. We welcome applications from people looking for a developmental role or from individuals who hold relevant Band 4 skills and experience as described in the job description and person specification.
The individual will need to ensure careful discharge planning is considered from the point of admission and all relevant and necessary processes are carried out that will facilitate discharge. All appropriate literature will need to be disseminated and understood by the person/carer or identified point of contact. The role will entail recording those patients who are Clinically Ready for Discharge and a delay, considering the eligibility criteria and recording on inpatient clinical records.
Main duties of the job
To provide a single point of communication with Patients/Carers/Identified person to Service Partners/LA ensuring that the discharge processes are patient-centred, considering the needs and wishes of the patient and those involved within their care.
To utilise IT/information within the Trust and partner agencies to facilitate improved patient flow enabling a better patient journey.
To ensure that discharge processes are followed and provide guidance when there is a lack of clarity around discharge planning.
To ensure accurate and robust reporting is undertaken and shared with relevant care services.
When relevant and agreed by partners, to undertake a trusted assessor role to support with patient discharges.
Person Specification
Qualifications
* Achieved Grade C or above in GCSE or equivalent in English Language and Mathematics
* NVQ 3 in administration or similar experience
* NVQ 4 in Health or Social Care qualification or equivalent relevant experience
Experience
* Experience of working in Healthcare within the NHS, Private Sector or Local Authority
* Experience of working in an environment dealing with highly confidential data
Knowledge, skills and training
* Evidence of job-related training - ability to undertake or relevant short course/in-house trainings completed
* Willingness to undertake training to meet competency
* Knowledge of specific patient conditions
* Knowledge of related legal frameworks for social and health care
Communication
* Evidence of good interpersonal skills with a wide range of people in a variety of situations and settings.
* Clear and concise communication skills both orally and in writing.
Information Technology
* IT skills - experience with RIO or equivalent EPR and Microsoft Office
* Experience of completing written reports
Additional Requirement
* Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively
Personal Qualities and/or Attributes
* Experience of completing patient-related assessments e.g. Carer assessments, homecare assessments
* Ability to work autonomously and as part of a team
* Ability to organise, manage workload, and prioritise
* Able to demonstrate commitment to principles of high-quality care and service provision
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Dorset HealthCare University NHS Foundation Trust
Address
Flexible across St Ann’s Hospital, Alderney Hospital, Poole and Forston Hospital, Dorchester.
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