Job overview
Medical Secretary role available, to help support the Medical PA's and the clinical team. The post holder will be responsible for the provision of an efficient secretarial service to a consultant team within the Clinical Unit. You will liaise with all colleagues within and with internal departments and external agencies to ensure the continuity of patient treatment
Main duties of the job
The role of the Medical Secretary is key to the efficient management of the consultant firm. Patient access to healthcare professionals and subsequent treatment planning in the specialist hospital setting relies upon well-co-ordinated organisational and administrative support. The role of the Medical Secretary has been introduced at the Trust to strengthen the secretarial service, and this job description outlines the responsibilities that the post is likely to encompass. However, a number of the posts differ in their emphasis depending upon the size of the consultant’s clinical practice and administrative team.
Detailed job description and main responsibilities
1. To type and distribute clinical and general correspondence in line with Trust standards.
2. To process new patient referrals within Trust and nationally agreed time frames, enabling compliance with quality standards for the diagnosis and treatment of cancer.
3. To open and action your own electronic and paper mail on a daily basis, and also that of the consultant team where required.
4. To input and maintain patient diagnoses and current clinical unit data on the Hospital Information System, and other patient-related information as required.
Person specification
Education/Qualifications
Essential criteria
5. Good general education, educated to GCSE level or equivalent
6. Competent at Microsoft Excel, Word and Outlook
Desirable criteria
7. European Computer Driving License (ECDL) or Equivalent
Experience
Desirable criteria
8. Previous medical secretarial or administrative experience.
Skills/Ability/Knowledge
Essential criteria
9. Audio typing skills (50 wpm min.).
10. Understanding of medical terminology (preferably oncology)
11. The ability to communicate effectively in both written and spoken English to a wide range of people
12. Willingness and demonstrable ability to work as part of a team.
13. Evidence of ability and initiative to prioritise a busy workload
14. Evidence of ability to work without close supervision.
15. Evidence of ability to remain calm when under pressure and cope with unanticipated demands.
16. Evidence of ability to handle sensitive information without compromising confidentiality
17. Evidence of commitment to delivering high quality customer service
18. Demonstrable awareness of the needs of the multi-disciplinary team.
The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.
As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.
Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.
Flu Vaccination – What We Expect of our Staff
At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.
The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.
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