Job Description
FOOD & BEVERAGE SERVICE ASSISTANT FOR LUXURY LIFESTYLE & WELLNESS RETREAT
* Location: Dorset, UK
* Contract: Full-time, Permanent
* Salary: Up to £30,000 gross p.a. (DOE)
* Benefits: Voluntary Pension, up to 10% Bonus based upon KPIs, Private Medical, 25 days Annual Leave + Public Holidays
Job Overview:
The Chace People Team is looking for a dynamic individual to join our client's luxury lifestyle and wellness retreat as part of the preopening F&B Service Team. This role reports to F&B Manager and is responsible for supporting hospitality team, ensuring market-leading standards and exceeding guest expectations, particularly in food and beverage services. The role requires efficient collaboration within the Service Team to deliver exceptional F&B and hospitality experiences.
Key Responsibilities:
* Be part of the hospitality team to achieve market-leading standards across food and beverage, emphasising high-quality service.
* Collaborate effectively with the Service Team to ensure best-practice F&B and hospitality services at all times.
* Enhance guest experiences through exemplary visual, physical, and sensory interactions.
* Represent the client as an ambassador to support operational success and continued development.
Food & Beverage (F&B):
* Follow established procedures for 5-star dining / formal plated food and drink service across various guest services.
* Demonstrate comprehensive knowledge of menus, including ingredients, preparation, availability, pricing, and pairings.
* Upsell food, drink, activities, experiences, and events to increase revenue and profitability.
* Maintain cleanliness, sanitation, and presentation standards in all F&B areas.
Requirements:
* Presentable, cheerful, and polite demeanour, wearing appropriate uniform and maintaining personal hygiene standards.
* Availability for weekend and evening work, as well as outdoor work as required.
* Proactive, enthusiastic, team-oriented with respect for maintaining good working relationships.
* Reflect the ethos of the client in appearance, character, and guest interactions.