Monocle is seeking a sales associate based in the merchandise corner of our recently refurbished London café.
About Monocle
Monocle is an independent media brand that has built a global reputation for its coverage of international affairs, design, travel, fashion and much more besides. Launched in London in 2007, the business has blossomed to include our famed magazine, daily newsletters, a round-the-clock radio station and international events, as well as a thriving retail arm and cafés. With HQs, bureaux and shops in Zürich, Tokyo, Merano and Hong Kong, we are a truly global team and proud of the fact that Monocle is a vital source of inspiration, analysis and ideas for our discerning global audience.
About the role
Our newly refurbished café in Marylebone now boasts a merchandise corner showcasing a sample of our retail offering. We are seeking a passionate sales assistant who is excited to be part of our café team, has a passion for retail and a connection to our brand and products.
We pride ourselves on producing and showcasing beautifully crafted objects and our shop stocks a mix of exclusive Monocle magazines and books, own label products, collaborations with brands we admire and a collection of products from our favourite companies and craftspeople around the world. Essential to your success will be your eye for detail, a creative mindset and a passion for delivering excellent service. Key responsibilities include:
1. Greeting and serving our international customers providing an experience that aligns to our brand
2. Developing an in-depth understanding of our products, collaborations and suppliers, including the provenance of items in order to help customers make purchase decisions
3. Merchandising and stocking the shop
4. Working across a seven-day roster
5. Accurately processing orders and payments
6. Confidence to communicate in English
Our shop is open seven days a week. If you want to be part of a team that prides itself on delivering prompt, friendly and high-quality service, then we would love to hear from you. Please send your CV and cover letter to Gabor Hadhazi gha@monocle.com. Applicants must have the right to work in the UK.
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