Main area: Administration
Grade: Band 4
Contract: Permanent
Hours: Part time - 34 hours per week (Monday to Friday)
Job ref: 367-PLAN-8476-B
Site: Rosanne House, Welwyn Garden City AL8 6HG
Town: Welwyn Garden City
Salary: £26,530 - £29,114 per annum, pro rata + 5% of basic salary (min £1,192 max £2,011)
Salary period: Yearly
Closing: 13/10/2024 23:59
Values Based Screener
At Hertfordshire Partnership Foundation Trust we are looking for people to join us who share our values and those of the NHS. Before your application can be considered please take part in our online values questionnaire, which you can find below. When you have finished you will be sent a 'completion code' by email, which will be valid for 6 months and required to submit your application form.
We have an opportunity for an experienced Team Secretary to join us in the Adult community mental health team in Rosanne House delivering high quality admin support to the mental health care services.
As a Team Secretary, you will lead in the provision of a comprehensive, professional, effective secretarial, administrative role focusing on the co-ordination of initial assessments and overseeing the process within a given time frame. This includes pulling reports, booking IAs, answering the telephone, note taking, updating and setting up systems for administration, records, ongoing database management and daily email management. The post holder will be required to work independently using their initiative and applying a high degree of confidentiality to all of their work. All staff should comply with the Trust's Anti-Discriminatory Statement, Employee Charter, Trust Policies and Procedures, Code of Conduct and Equality and Diversity.
Please be aware that this role is not eligible for Sponsorship.
Main duties of the job
* Responsibility for ensuring all correspondence is accurately and appropriately presented.
* Initial assessments and/or Clinical Diary management.
* To be highly skilled and experienced in the full range of secretarial work practices and software programs.
* To use appropriate programs on a daily basis to create a variety of documents to meet the diverse needs of the team.
* To transcribe formal minutes of meetings and distribute and store/file as necessary.
* To be responsible for the accurate storage and retrieval of information according to the Data Protection Act 1984 and Freedom of Information Act 2000 and archiving where possible.
* Responsible for a number of databases and filing systems.
* To use knowledge and experience to meet the needs of the service by completing tasks on a daily basis.
* To update skills as necessary and attend mandatory training.
Working for our organisation
Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organization with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.
Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health, and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.
The care we provide makes a fantastic difference to the lives of our service users, their families, and carers - everything is underpinned by choice, independence, and equality, with our Trust values embedded throughout:
Our Trust values are:
Welcoming. Kind. Positive. Respectful. Professional.
These values are at the core of who we are, everything we do, and how we do it!
Detailed job description and main responsibilities
The Adult Community team is a dynamic, fast-paced service. We are looking for someone who can use their initiative and possess mature judgment.
You will be skilled in the organization of appointments, making sure that we offer appointments adhering to statutory time scales.
You will be able to record accurate and timely records of meetings.
You will be able to work with clinicians and other clinical staff to make sure that paperwork is completed in accordance with guidelines.
You will be flexible as the post is continually developing in order to meet the ever-changing demands and needs of the service.
Person specification
Qualifications
* Good standard of English.
* Experience as a Secretary/Administrator.
* Experience in a mental health environment or NHS.
* Advanced keyboard skills.
* Trained and experienced at intermediate level in a range of software packages, Word, Excel, and PowerPoint.
* Good working knowledge of email and internet.
* Advanced secretarial skills such as audio and shorthand.
Experience
* The ability to organize and prioritize own workload within any specified guidelines where guidance is not readily available, but at set intervals.
* Proficient in diary management coordinating appointments to ensure best use of Managers’ time.
* Experience of transcribing formal minutes of meetings.
* Independent/lone working and team working skills.
* Experience of adapting to change and managing work in a changing environment.
* Evidence of ability to be flexible and show initiative, sensitivity, and enthusiasm to work.
About us
Hertfordshire Partnership University NHS Foundation Trust (HPFT) is rated by the Care Quality Commission as an Outstanding provider of mental health and learning disability services. In 2021, we won the prestigious Health Service Journal award for Mental Health Trust of the Year, with the judges saying they were “blown away” by our people’s achievements and that everything they saw “sings and hums”. This year, our staff rated us the 4th best mental health and learning disability trust to work for out of all 52 trusts in the country. Our staff tell us that they are proud to be part of the HPFT team, proud of the standard of care we provide and proud that service users are our top priority. Our people tell us they feel supported through a great development, wellbeing, and work-life balance offer and a highly compassionate, values-driven culture. We are equally proud of our staff, who live our values of being welcoming, kind, positive, respectful, and professional so that together we provide great care and great outcomes for our service users and carers.
If you would like to join a team to be proud of and you share our values and passion for great care and outcomes for our service users and carers, we would love to hear from you.
Additional Information
HPFT is committed to being an equal opportunities employer and in order to reflect the diversity of its population, positively encourages applications from all areas of the community. We aim to be a representative organization with regards to age, disability, ethnicity, gender, beliefs, and sexual orientation and are fully committed to equality, diversity and human rights and encourage applications from all sections of the community including users of mental health services.
The Trust is committed to helping staff balance work and home life and welcomes applications from candidates wishing to work part-time or under flexible working arrangements.
Infection Control
All our staff will need to comply with current Infection Prevention and Control measures which could include wearing a mask on all our Trust sites and in all roles.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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