Integrated Care Service 24 (IC24) were founded in the early 1990s and are a not for profit organisation (which means any profit made by the company is put back into the people and service provided). We provide urgent care to over 6 million people and we make a real difference to the community!.
The Driver/Receptionist role is a hybrid role and the main responsibilities
will be:
* Driving IC24 vehicles- transporting Duty Doctors to Domiciliary visits.
* Recording all essential information in an efficient and effective manner on the patient management system.
* Working with the Duty Dr to manage workload between home visits, PCC appointments and telephone advice within clinical priority.
* Maintaining compliance at all times and with company policies and KPIs.
* Working with and ensuring two-way communication with the Call Centres to ensure efficient operation.
* Operating all in car communications and the PMS equipment to support accurate record keeping.
* Supporting the provision of individualised patient care, respecting the individual patent and their environment, maintaining the patient's self-esteem and confidentiality at all times.
About you:
* To apply for this role, you must be over 21 years old (for Car Insurance purposes).
* You must be very organised and able to build up relationships quickly.
* We need someone who is very reliable and can manage their time effectively.
* Empathy- care needs to be at the heart of everything you do!.
What’s in it for you:
*Hourly rate starting from £11.47
*Enhanced rates for evenings, weekends and bank holidays
*Additional annual leave above statutory minimum based on service
*Opportunity to join the NHS Pension Scheme
*Free 24/7 independent counselling service
*Learning and Development Opportunities
*Free membership to our reward and discount platform
*Access to Blue Light Card and other NHS Discount Schemes
Because of the nature of this role, successful candidates will be subject to an enhanced DBS check and 2 x refs.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .