Job summary This role as Graduate Primary Care Trainee Manager is to participate in a structured development programme over 2 years with the aim of obtaining a Masters qualification and managerial position at the end of the programme. As a Trainee Manager, you will be expected to provide leadership support, coordination and control of GP Practices, under supervision, actively supporting the Assistant OSMs, Head of Service Managers and Northumbria Primary Care (NPC) Executive Team in the leadership and development of clinical and support services. The Trainee Manager will be expected support in the delivery of services to meet high quality care and performance targets set out, in line with NPC strategic priorities, whilst delivering a comprehensive range of projects and provide advice and support to managers and staff on the achievement of objectives within both the Practices and NPC. The Trainee Manager will also act as a first point of contact in providing management support to managers and staff on issues (where appropriate). If successful at shortlisting, you will be invited to our assessment centre on the 28th & 29th November. No other dates will be consider for attendance. Main duties of the job The main duties of this role is to: Work in close collaboration with managers in NPC in the provision of a comprehensive management support service to enable them to meet the Practices needs. To effectively support the management of the pay and non-pay of delegated budgets. Provide and receive a range of complex information ranging from financial issues to governance arrangements. The post holder will be required to liaise with NHS England, Clinical Commissioning Groups and Local Authorities. Interpreting government policies and contract changes with regard to service developments both within the organisation and with external partner agencies will form part of the role. Represent the Practices and NPC at external meetings. The post holder is responsible for disseminating information to staff and colleagues in regard to service or practice changes which may be met with hostility and requires good communication skills. About us Northumbria Primary Care (NPC) is a not-for-profit, at-scale provider of primary care services in Northumberland and North Tyneside. Our organisation launched in 2015 with an ambition to work at scale with like-minded practices, improving resilience and quality of services for our patients whilst retaining practice identity and team composition. We operate with a unique model of an entirely salaried workforce providing primary care services to around 134,000 patients from 20 GP surgery locations (12 GP practices). The successful candidate will lead and inspire our current and future workforce, working in collaboration with internal and external stakeholders to continuously build on our success within Northumbria Primary Care. With support and guidance from our senior management team, they will have trust and psychological safety to try new ideas and new ways of working in accordance with local and national guidance. Being part of this growing team will enable the candidate to work with a team who offer and expect high quality standards to all areas of their service. The post holder will have opportunity for further development and will be fully supported and receive mentorship to reach their full potential within their role. Date posted 06 November 2024 Pay scheme Agenda for change Band Band 6 Salary £37,338 to £44,962 a year Per annum Contract Fixed term Duration 24 months Working pattern Full-time Reference number 319-6774501JN Job locations Northumbria Primary Care (Main Management Office) Avenue Road Seaton Delaval NE25 0QJ Job description Job responsibilities The main expectations and responsibilities for the role include: Professional qualification to degree level or equivalent experience plus further training and experience to post graduate diploma level equivalent. Proficient in word processing and in-depth knowledge of all Microsoft Office packages GCSE level 4 or above or functional skills level 2 in Maths and English. Ability to plan, prioritise, manage and organise workload to meet conflicting and competing service needs. Demonstrate interpersonal skills with an ability to communicate, negotiate and influence a range of staff and management at all levels within the organisation with the ability to establish links with external organisations both verbal and written using the most appropriate mechanism for the achievement of required outcomes. Has the ability to work on own initiative whilst working to tight deadlines. Committed to personal and professional development. Excellent time management skills, achievement of deadlines and performance targets. To contribute to the development of a culture of high engagement, where staff are empowered and entrusted to provide the best services and care for patients. Holds a valid driving license and is either a car owner or able to use a car for work purposes. It is also essential that the post holder can: Ability to analyse complex situations and makes judgements on a range of issues e.g. staffing issues, budgetary/financial issues and business planning. Demonstrates ability to analyse performance data to review and undertake service improvement initiatives. Demonstrates ability to plan and organise complex activities or programmes; formulation and adjustment of plans. Able to prioritise own workload. To lead, inspire and motivate others to high performance by agreeing clear goals and objectives, providing support and guidance and creating opportunities for development. To contribute to the development of a culture of high engagement, where staff are empowered and entrusted to provide the best services and care for patients. To promote and facilitate innovation and continuous improvement to deliver better services for service users and patients. Accountability for the leadership of post holders staff / teams / departments. Job description Job responsibilities The main expectations and responsibilities for the role include: Professional qualification to degree level or equivalent experience plus further training and experience to post graduate diploma level equivalent. Proficient in word processing and in-depth knowledge of all Microsoft Office packages GCSE level 4 or above or functional skills level 2 in Maths and English. Ability to plan, prioritise, manage and organise workload to meet conflicting and competing service needs. Demonstrate interpersonal skills with an ability to communicate, negotiate and influence a range of staff and management at all levels within the organisation with the ability to establish links with external organisations both verbal and written using the most appropriate mechanism for the achievement of required outcomes. Has the ability to work on own initiative whilst working to tight deadlines. Committed to personal and professional development. Excellent time management skills, achievement of deadlines and performance targets. To contribute to the development of a culture of high engagement, where staff are empowered and entrusted to provide the best services and care for patients. Holds a valid driving license and is either a car owner or able to use a car for work purposes. It is also essential that the post holder can: Ability to analyse complex situations and makes judgements on a range of issues e.g. staffing issues, budgetary/financial issues and business planning. Demonstrates ability to analyse performance data to review and undertake service improvement initiatives. Demonstrates ability to plan and organise complex activities or programmes; formulation and adjustment of plans. Able to prioritise own workload. To lead, inspire and motivate others to high performance by agreeing clear goals and objectives, providing support and guidance and creating opportunities for development. To contribute to the development of a culture of high engagement, where staff are empowered and entrusted to provide the best services and care for patients. To promote and facilitate innovation and continuous improvement to deliver better services for service users and patients. Accountability for the leadership of post holders staff / teams / departments. Person Specification Qualifications Essential Professional qualification to degree level or equivalent experience plus further training and experience to post graduate diploma level equivalent Experience Desirable Knowledge/experience of a Primary Care environment Knowledge/experience of an NHS environment Other Essential It is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role. Person Specification Qualifications Essential Professional qualification to degree level or equivalent experience plus further training and experience to post graduate diploma level equivalent Experience Desirable Knowledge/experience of a Primary Care environment Knowledge/experience of an NHS environment Other Essential It is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Northumbria Healthcare NHS Foundation Trust Address Northumbria Primary Care (Main Management Office) Avenue Road Seaton Delaval NE25 0QJ Employer's website https://www.northumbria.nhs.uk/ (Opens in a new tab)