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* Salary: £23,500 per annum, plus excellent benefits
* Hours: Monday to Friday, 08:00 to 16:00 or 09:00 to 17:00 with 1 hour for lunch
* Location: Langstone Court, Drayton, Portsmouth
Langstone Lodge is a stunning collection of 50 apartments set in the heart of Drayton’s vibrant town centre.
About the role
Churchill Estates Management is recruiting an exceptional Lodge Manager for our retirement development. We seek someone who loves working with people, with a background in administration and customer service. This varied role involves coordinating development activities, making a positive difference in residents' lives, and providing a hassle-free retirement living experience.
Reporting to the Area Manager, you will manage property maintenance and deliver first-class service to Owners. As the on-site 'go-to' person and a 'friendly neighbour,' you will liaise with customers and suppliers, manage contractors, schedule maintenance, conduct health and safety checks, organise activities and events, and more.
This role is crucial to the success of the Lodge and is highly rewarding.
About you
This position is suited to individuals with experience in retirement living, social housing, hospitality, uniformed services, charity, or health & social care sectors. A successful Lodge Manager loves front-of-house work and focuses on excellent customer service and administration skills.
You should have a passion for customer service and a friendly, outgoing personality. Sensitivity and diplomacy are essential, along with the ability to act with efficiency and assertiveness to ensure safety and security. You must be comfortable working independently, using your initiative.
To organise events and maintain the site effectively, you should be an accomplished administrator, computer literate, and experienced with Microsoft Office applications, including Excel and Outlook.
About us
We are Churchill Estates Management, a progressive managing agent of privately owned leasehold retirement living accommodation. We oversee over 220 developments nationally, managing more than 9,000 apartments and serving over 11,000 retired people.
We are growing rapidly and have ambitious plans for the future. Join our professional, award-winning, customer-focused team.
Our company values are encapsulated in TORCH: Trust, Openness, Respect, Communication, Honesty.
How you’ll be rewarded
* Annual holiday entitlement of 24 days + Bank Holidays
* A day off on your Birthday
* Life Assurance
* Eye Care reimbursement
* Professional development and qualifications
* Thorough induction and ongoing training
* Highly rewarding work
We seek the best people to join us and embody our values. If you want to be part of our success story, apply today.
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