The Account Manager (AM) participates in a virtual account team-selling environment, providing the Prospect/Customer with the primary point of contact within Minitab. In this capacity, the AM will assume the ownership role for their assigned accounts within their geographic or vertical industry territory while driving the identification, qualification, and closing of opportunities leading to the generation of both new business (new logos, upsell, cross-sell, services) and renewal revenue. In addition, the AM will facilitate and maintain successful relationships with customers, which will be measured by their reference ability, Net Promoter Score, customer satisfaction levels, and increased annual recurring revenue levels.
Demonstrated success could lead to career progression within the global sales team.
Experience: 2-3 years previous inside sales experience, customer success roles, or business development roles within the information technology market. Consistent achievement of 100%+ on assigned quotas or MBOs. Business Intelligence and/or Statistical Analytics experience is a plus.
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