Service Sales Consultant – (Instrumentation / Process Automation)
UK Wide
From £50k + Bonus + Company Car + Benefits
Role + Responsibilities for a Service Sales Consultant:
Endress+Hauser is seeking a dynamic and results-driven Service Sales Consultant to join our regional teams. This role focuses on driving sales of our service offerings within the assigned territory. You will play a key role in building relationships, identifying customer needs, and delivering tailored service-based solutions that enhance operational efficiency and customer satisfaction.
Main responsibilities for a Service Sales Consultant:
Customer Engagement:
* Developing and maintaining strong relationships with customers within the assigned region.
* Acting as a trusted advisor to customers, understanding their operational challenges and identifying opportunities for our service offerings.
Sales Execution:
* Promoting and selling Endress+Hauser’s portfolio of services (e.g., calibration, maintenance, training, and technical support).
* Achieving or exceeding sales targets for our service revenue in the designated territory.
Technical Expertise:
* Providing in-depth knowledge of Endress+Hauser services to address customer inquiries.
* Collaborating with technical teams to design and propose customised solutions.
Market Development:
* Identifying new opportunities within the customer base for service growth.
* Staying informed about industry trends, competitive offerings, and customer challenges.
* Participating in regional events, workshops, and customer training sessions to promote Endress+Hauser’s capabilities.
Account Management:
* Monitoring and following up on service contracts, renewals, and ongoing customer support.
* Preparing and managing proposals, quotes, and negotiations.
* Ensuring customer satisfaction through regular follow-ups and proactive issue resolution.
* Working with existing Area Sales Managers to develop opportunities in Service.
Qualification + Profile for a Service Sales Consultant:
* Proven track record of consultative selling.
* 3+ years of experience in sales, preferably in services or solutions within industrial automation or process industries.
* Strong understanding of process automation and related service applications.
* Excellent communication and presentation skills, with the ability to translate technical concepts into customer-focused solutions.
* Proactive, self-motivated, and results-oriented mindset.
* Willingness to travel regionally to meet with customers.
Benefits + Perks for a Service Sales Consultant:
* The security of working for an international family-owned company who are a global driver within measurement instrumentation.
* Company car (hybrid option) or Lease car / Car allowance.
* Excellent training facilities and personal development plans for your career growth.
* Flexible working.
* Family social events throughout the year.
* Excellent pension scheme.
* Increase in annual leave with length of service.
Who we are:
Endress+Hauser is a global leader in measurement instrumentation, services and solutions for industrial process engineering. Despite employing over 15,000 people worldwide, we have remained a family company, and are proud of our close-knit working environment. There are always two sides to working with us - the professional and the personal. Together they add up to a more rewarding career, day in and day out.
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