IT Support Engineer - Warrington - £26k - £33K
The client I am working with is a rapidly expanding MSP based in Warrington. They are looking for a skilled IT Support Engineer to join their team. In this role you will be providing remote support and hands on assistance to their clients.
Responsibilities:
* Logging calls and creating service tickets on the ticketing system
* Resolution of escalated issues from the 1st line team
* Remote support for clients
* Participate in relevant training to further develop your technical skills and ability to support clients
* Take responsibility for resolving user issues, proactively communicating updates, and managing the progress of open cases
Requirements for the role:
* MSP Experience
* Microsoft 365
* Windows and Desktop applications
* Set up and configuration of VPNs
* Previous experience providing remote support
* Firewalls
* Cloud Services
Schedule - Monday to Friday
If this sounds of interest, if you could send me your CV to
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